Qatar Airways US
350 5th Ave #7630,
New York, 10118, NY,
United States
New York, 10118, NY,
United States
1 877-777-2827
Transportation
Qatar Airways US Technographics
Qatar Airways US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Qatar Airways US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Qatar Airways US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Qatar Airways US has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2015, Adobe Experience Manager for Digital Asset Management in 2020, Adobe Experience Cloud for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Qatar Airways US is running and its propensity to invest more and deepen its relationship with Phenom , Adobe Systems , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Qatar Airways US revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Qatar Airways US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Qatar Airways US Tech Stack and Enterprise Applications
Qatar Airways US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, Qatar Airways US implemented Phenom Talent CRM to establish Candidate Relationship Management capabilities for its U.S. recruiting operations. The deployment is tied to the organization’s public careers presence, using Phenom People on their website to surface candidate engagement and employer brand content.
Phenom Talent CRM was configured to support core talent CRM functions including candidate profile capture, talent pool segmentation, candidate nurture workflows, and career site integration. The implementation emphasized candidate engagement and automated outreach patterns typical of Candidate Relationship Management platforms, with configuration focused on role-based pipelines and segmentation for sourcing and employer branding.
Operational coverage concentrated on Qatar Airways US recruiting and talent acquisition teams, with the Phenom People career site integration serving as the primary candidate touchpoint. Governance centered on centralized candidate data stewardship and standardized CRM workflows to manage ongoing engagement and profile updates, aligning recruiting and employer brand activities under the Phenom Talent CRM deployment.
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Qatar Airways US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Qatar Airways US deployed Adobe Experience Manager to provide Digital Asset Management for its U.S. public website. Adobe Experience Manager serves as the central digital asset platform for media and creative assets used on the https://www.qatarairways.com/en-us/discover/americas/ site.
The implementation centers on an enterprise asset repository with structured metadata, version control, and role-based access controls to support content lifecycle management. Functional capabilities implemented include automated rendition and derivative generation for web delivery, searchable metadata taxonomy and tagging, asset ingestion and cataloging, and editorial approval workflows consistent with Digital Asset Management practices.
Operational coverage is focused on the U.S website publishing chain and supports marketing, digital experience, and creative production functions within Qatar Airways US. Adobe Experience Manager is configured to provision and deliver optimized assets to the public-facing site, acting as the canonical source for imagery, video, and published content.
Governance for the deployment emphasizes standardized metadata governance, approval and publication workflows, and scoped user permissions to control asset publish cycles and editorial handoffs. The rollout is structured around web content publishing processes and centralized asset control for the Americas site, aligning Digital Asset Management capabilities with the airline's marketing and digital operations.
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Qatar Airways US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Qatar Airways US deployed Adobe Experience Cloud on its US website. Adobe Experience Cloud, under the Customer Experience category, was implemented to support website content delivery, personalization, campaign management, and visitor analytics for digital marketing and customer engagement functions. Qatar Airways US implemented Adobe Experience Cloud for Customer Experience to centralize digital content and engagement capabilities on its public site.
The deployment was provisioned as a cloud hosted digital experience layer integrated into the Qatar Airways US website, delivering content management, visitor segmentation, personalization rule execution, campaign orchestration, and analytics capabilities. Operational scope centers on the US website and supports the airline's digital marketing and customer experience teams, with governance organized around centralized editorial workflows and campaign approval pipelines to manage content lifecycles and personalization logic.
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Qatar Airways US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Qatar Airways US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Qatar Airways US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Qatar Airways US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Qatar Airways US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Qatar Airways US Technographics
Qatar Airways US is a Transportation organization based in United States,
with around 1500 employees and annual revenues of $350.0 million.
Qatar Airways US operates a diverse technology stack with applications such as
Phenom Talent CRM, Adobe Experience Manager and Adobe Experience Cloud,
covering areas like Candidate Relationship Management, Digital Asset Management and Customer Experience.
Qatar Airways US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Phenom and Adobe Systems.
Qatar Airways US recently adopted applications including
Salesforce Sales Cloud in 2021, Adobe Experience Manager in 2020 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Qatar Airways US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Qatar Airways US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Qatar Airways US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.