QBE United States
One General Drive,
Sun Prairie, 53596, WI,
United States
Sun Prairie, 53596, WI,
United States
1 212-422-1212
Insurance
QBE United States Technographics
QBE United States Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by QBE United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 QBE United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that QBE United States has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2015, Guidewire Canvas for Insurance Claims Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems QBE United States is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing QBE United States revenues, which have grown to $7.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for QBE United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
QBE United States Tech Stack and Enterprise Applications
QBE United States ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, QBE United States implemented Oracle Cloud ERP as part of a North American deployment under the global Finance Transformation Program. The implementation targeted core ERP Financial functions and centralized finance processes across North America, with Oracle Cloud ERP positioned as the transactional finance backbone.
The deployment included a parallel Hyperion Planning implementation to serve Financial Planning & Analysis workflows, underwriters, and actuaries, while the Oracle Fusion roll-out addressed the broader finance audience. Configurations focused on standard ERP Financial capabilities such as ledgers, period close orchestration, and planning and reporting workflows consistent with Oracle Cloud ERP and Hyperion Planning integration patterns.
Operational scope was explicitly North America, executed as two coordinated North American deployments with dedicated project management and a North America Change Lead responsible for change and communications strategies. The program governed rollout sequencing and stakeholder communications for finance teams, underwriters, and actuarial groups to align FP&A and transactional finance processes.
Integrations centered on linking Hyperion Planning to Oracle Cloud ERP to unify planning, consolidation, and financial reporting workflows, while governance emphasized change management and communications execution. The North American deployments formed a regional implementation vector within the global Finance Transformation Program, aligning Oracle Cloud ERP and Hyperion Planning across finance functions.
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Expense Management | ERP |
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2016 | 2016 |
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QBE United States HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2016 |
In 2015 QBE United States implemented Workday Absence Management as part of a broader WorkSMART program to centralize HR functions across the US and 42 countries covering more than 1700 employees and contingent workers. The implementation used Workday as a cloud based HRIS and targeted Absence and Leave Management alongside time tracking, payroll orchestration, compensation, and recruitment consolidation to establish a single system of record for HR data.
Workday Absence Management was configured to support standard absence lifecycle workflows consistent with Absence and Leave Management, including absence type classification, entitlement and accrual rules, approval routing, and time off request processing. Configuration work aligned global business processes with Workday business process frameworks, and included development of documentation and user guides for HR process owners and end users.
The deployment was architected as a centralized cloud tenant with extensive integration work, including design and testing of over 56 inbound and outbound interfaces. Explicit integrations and test coverage included local payroll systems, LMS, Time Keeping, Recruitment systems, ServiceNow, PeopleFluent, Active Directory, and Finance interfaces, with interface design documentation developed as part of the HRIS design effort.
Program governance centered on a single point of contact for Workday and HR systems, a formal test strategy covering systems testing, end to end testing, regression, and UAT, and a structured defect management process. Rollout activities included global UAT coordination across time zones, targeted training sessions, creation of test scenarios and requirement traceability artifacts in SharePoint, and a Hypercare plan for post production Day1 support.
The project objective was for Workday Absence Management to become the authoritative Absence and Leave Management system for QBE, ensuring Workday would function as the sole system of record for HR across the covered countries.
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Benefits Administration | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2015 | 2016 |
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Diversity and Inclusion | HCM |
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2021 | 2021 |
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HR Service Delivery | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Talent Management | HCM |
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2015 | 2016 |
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Time and Attendance | HCM |
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2015 | 2016 |
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QBE United States ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, QBE United States implemented Guidewire ClaimCenter as its Insurance Claims Management platform. In the subsequent Guidewire Cloud migration announced in 2023, the organization selected Guidewire Canvas in conjunction with Compare, Explore, and Predict to extend claims analytics and proactive loss management capabilities.
The implementation scope centers on core claims processing and analytics, with Guidewire Canvas deployed to support configurable UI and data visualization alongside ClaimCenter transaction processing. Functional capabilities explicitly implemented include claims intake and automation workflows, straight-through-processing enablers, comparative performance measurement via Compare, predictive analytics via Predict, and self-service and engagement channels through CustomerEngage Account Management, ProducerEngage, and VendorEngage for omnichannel interactions.
Deployment architecture was moved onto Guidewire Cloud to centralize operations and accelerate delivery, with a simultaneous rollout across all lines of business as described in the migration plan. Operational coverage impacts claims leadership, claims operations, customer service, and trading partner and vendor engagement, with the cloud environment intended to free internal resources to focus on customer service and faster system enhancements.
Governance and rollout were structured for coordinated, organization-wide adoption, emphasizing claims automation, measurable year-over-year performance tracking, and increased speed-to-market for new products and system improvements. Stated outcomes from the announcements include increased agility, optimized business outcomes, improved claims automation and straight-through-processing, and an enhanced digital experience for customers, trading partners, and vendors.
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Insurance ERP | ERP Services and Operations |
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2022 | 2022 |
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Insurance Policy Administration | ERP Services and Operations |
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2015 | 2017 |
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QBE United States Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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QBE United States EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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QBE United States ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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QBE United States TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at QBE United States
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President--Analytics | VP | IT | |
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Chief Data & Analytics Officer | CXO | IT | |
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Chief Information Officer | CXO | IT | |
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VP Finance Transformation Management | VP | Finance | |
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Vice President - Financial Planning & Analysis | VP | Finance | |
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Vice President, IT Transformation | VP | IT | |
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AVP-Procurement | VP | Procurement | |
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Vice President, People Services & Operations | VP | HR | |
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Chief People Officer | CXO | HR | |
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Organizational Development and Talent Manager | Manager | HR | |
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VP Executive Recruiting and People Business Partner | VP | HR | |
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Payroll and HR Administration Manager | Manager | HR | |
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AVP, Talent Acquisition | VP | HR | |
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SVP Talent, Leadership & Learning | VP | HR | |
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VP of Diversity, Inclusion and Talent Experience | VP | HR | |
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Sr. Program Manager for Digital Transformation Initiatives | Manager | IT | |
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Apps Being Evaluated by QBE United States Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from QBE United States IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the QBE United States digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD QBE United States Technographics
QBE United States is a Insurance organization based in United States,
with around 1800 employees and annual revenues of $7.28 billion.
QBE United States operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and Guidewire Canvas,
covering areas like ERP Financial, Absence and Leave Management and Insurance Claims Management.
QBE United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Guidewire.
QBE United States recently adopted applications including
Federato Underwriting Platform in 2022, Syndio in 2021 and ADP GlobalView in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of QBE United States’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates QBE United States’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete QBE United States technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.