Queensland Health
33 Charlotte Street,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3022-6100
Government
Queensland Health Technographics
Queensland Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Queensland Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 109463 Queensland Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queensland Health has purchased the following applications: OpenText Vendor Invoice Management for AP Automation in 2019, SAP HCM (HR) for Core HR in 2016, SAP S/4 HANA - Asset Management for Enterprise Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queensland Health is running and its propensity to invest more and deepen its relationship with OpenText , SAP , Inlogik or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queensland Health revenues, which have grown to $23.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queensland Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Queensland Health Tech Stack and Enterprise Applications
Queensland Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Vendor Invoice Management | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019 Queensland Health deployed OpenText Vendor Invoice Management to centralize vendor invoice intake for payment. OpenText Vendor Invoice Management is used to manage all invoices received by Queensland Health electronically, in PDF only, using optical character recognition technology to read information from the invoice and make extracted fields available to the system, placing the project squarely in the AP Automation category and supporting accounts payable operations.
The implementation emphasizes invoice capture and OCR extraction, automated indexing of invoice metadata, validation rules to surface exceptions, and workflow routing for approvals and exception resolution. Document storage and retrieval and audit trail capabilities are included as part of the application flow to support invoicing compliance and payment processing, with a PDF only intake policy enforced as the canonical input format for capture and processing.
Extracted invoice data is made available to downstream finance and AP processing channels to enable accounts payable teams to process invoices for payment and reconcile supplier billing as part of invoicing Queensland Health for payment. Governance is oriented around centralized electronic intake and standardized invoice handling, using configuration based validation and routing to align supplier invoicing procedures and maintain traceability of invoice capture and approval.
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2016 | 2019 |
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ERP Financial | ERP |
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2016 | 2019 |
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Expense Management | ERP |
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2017 | 2017 |
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Queensland Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Queensland Health implemented SAP HCM (HR) as a Core HR solution to support enterprise HR and payroll functions across its workforce of 109,463 employees. The deployment focused on providing a centralized HR and payroll application environment to standardize personnel management and pay processing for Queensland Health.
The SAP HCM (HR) implementation encompassed core HR and payroll capabilities, with configuration work covering personnel administration, organizational management, payroll processing rules, and time management as part of the Core HR scope. Functional configuration and content were driven by HR and payroll design activities, aligning system configuration to business rules and service delivery requirements.
From April 2016 to October 2019 a dedicated HR/Payroll Functional Expert provided expert advice and content knowledge to ensure system design and configuration activities met service delivery and project objectives. Governance emphasized configuration quality, alignment with operational HR workflows, and handover of configured business processes into ongoing HR service operations.
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Core HR | HCM |
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2017 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2017 | 2019 |
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Workforce Management | HCM |
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2005 | 2009 |
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Queensland Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA - Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2019 |
In 2016 Queensland Health implemented SAP S/4 HANA - Asset Management to establish an Enterprise Asset Management capability supporting asset lifecycle, maintenance planning, and asset master data management. The SAP S/4 HANA - Asset Management deployment focused on core asset operations and was structured to align maintenance execution with procurement and financial control processes.
The implementation incorporated multiple SAP modules to surface end to end asset workflows, including EAM for work orders and preventive maintenance, EWM for spare parts and warehouse coordination, MDG for master data governance, VIM for invoice handling, RE for real estate and asset location records, OPIM for operational procurement and inventory management, and FI-CO for financial posting and cost controlling. Configuration emphasized the interaction between EAM processes and inventory and procurement flows to ensure part availability for maintenance windows and financial reconciliation of asset expenditures.
Testing and integration activities were governed through formal system integration testing and regression cycles, with test management executed in HP ALM. Change request and incident testing were run through SIT and regression cycles, and UAT cycle support was provided using SAP Fiori front end and RF equipment for mobile warehouse interactions, with defect logging, status reporting, and retesting as core controls. Operational testing work was centered in Brisbane, Queensland, Australia, with named roles such as Senior S/4 HANA Test Analyst supporting test preparation, execution, and training task card creation.
Governance and process changes emphasized structured test management and controlled release practices, including defined defect lifecycle procedures, training task cards to support operational adoption, and UAT support to validate cross functional processes. Business functions explicitly impacted included maintenance operations, inventory and warehouse management, procurement, accounts payable, and finance, with master data governance inserted to stabilize asset and supplier records.
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Travel Management | ERP Services and Operations |
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2014 | 2014 |
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Queensland Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Queensland Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Queensland Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Queensland Health SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2016 | 2019 |
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Supply Chain Management | SCM |
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2016 | 2019 |
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Warehouse Management | SCM |
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2016 | 2019 |
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Queensland Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Queensland Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2025 | 2025 |
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Queensland Health PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Queensland Health Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement, Sourcing | Procurement |
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2020 | 2020 |
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Queensland Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Queensland Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Queensland Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Queensland Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, HR Operations | Director | HR | |
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Senior Learning & Development Lead | Director | HR | |
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Manager Learning & Development Systems | Manager | HR | |
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Chief Human Resources Officer | CXO | HR | |
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Principal Finance Officer | Director | Finance | |
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Director Workforce Planning and Attraction | Director | HR | |
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Deputy Director-General, Corporate Services | CXO | Operations | |
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Director, Financial Accounting | Director | Finance | |
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Senior Director, Healthcare Purchasing and Funding | Director | Procurement | |
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Senior Director, Contracting & Performance Management Branch, Healthcare Purchasing and System Performance | Director | Procurement | |
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Director System Support | Director | IT | |
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Program Director - Digital Lead | Director | IT | |
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Senior Director, Corporate Technology Services | Director | IT | |
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Director, Advisory and Continuous Improvement - Procurement | Director | Procurement | |
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Chief Procurement Officer | CXO | Procurement | |
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Executive Director, Corporate Enterprise Solutions | Director | IT | |
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Project Manager | Manager | Operations | |
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Project Director | Director | Operations | |
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Project Manager | Manager | Operations | |
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Project Manager Program Management Office - Director | Director | Operations | |
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Apps Being Evaluated by Queensland Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Queensland Health IT executives and key decision makers. This section highlights Queensland Health's latest recorded technology evaluations, including Dallas Warehouse Management System for Warehouse Management on 2025-07-30, Oracle Application Express (APEX) for Apps Development on 2024-10-27, and 3M 360 Encompass for Master Data Management on 2024-10-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Queensland Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-30 | Queensland Health | Evaluated | In-House Applications | Dallas Warehouse Management System | Warehouse Management | SCM |
| 2024-10-27 | Queensland Health | Evaluated | Oracle | Oracle Application Express (APEX) | Apps Development | PaaS |
| 2024-10-03 | Queensland Health | Evaluated | 3M Health Information Systems | 3M 360 Encompass | Master Data Management | PaaS |
FAQ - APPS RUN THE WORLD Queensland Health Technographics
Queensland Health is a Government organization based in Australia,
with around 109463 employees and annual revenues of $23.90 billion.
Queensland Health operates a diverse technology stack with applications such as
OpenText Vendor Invoice Management, SAP HCM (HR) and SAP S/4 HANA - Asset Management,
covering areas like AP Automation, Core HR and Enterprise Asset Management.
Queensland Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OpenText and SAP.
Queensland Health recently adopted applications including
ServiceNow ITSM in 2025, MARS Audit Software in 2025 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Queensland Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Queensland Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Queensland Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.