Indianapolis, 46268, IN,
United States
R.T. Moore Technographics
R.T. Moore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by R.T. Moore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 R.T. Moore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that R.T. Moore has purchased the following applications: DataServ AutoVouch for AP Automation in 2020, KnowBe4 HRM+ for Learning and Development in 2020, HappyFox Help Desk for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems R.T. Moore is running and its propensity to invest more and deepen its relationship with DataServ , Microsoft , KnowBe4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing R.T. Moore revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for R.T. Moore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
R.T. Moore Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DataServ | Legacy | DataServ AutoVouch | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, R.T. Moore deployed DataServ AutoVouch as its AP Automation solution to automate accounts payable across its construction and mechanical contracting operations. The deployment targeted invoice processing workflows that spanned four main offices in Indianapolis, Sarasota, Fort Myers, and Columbus, additional warehouse facilities in Franklin Indiana, and numerous construction sites, consolidating accounts payable visibility for the finance organization.
The implementation configured DataServ AutoVouch for automated invoice capture, invoice image access, vendor invoice processing and three way matching tied to purchase orders and receipts, and requisition and PO workflow controls. DataServ AutoVouch was tailored to emphasize touchless processing through AutoVouch technology, reducing manual invoice review by automating matching and vouching rules and surfacing exceptions for review.
The solution was integrated with Microsoft Dynamics Great Plains ERP, enabling posting, accrual visibility, and synchronized PO and invoice data between the AP Automation platform and core financial ledgers. Operational coverage included centralized processing by the finance team that receives invoices from all regional offices, warehouses, and field sites, enabling invoice image retrieval without manual file searches.
Governance and process change included introduction of approval workflows for capital purchases, clearer accountability for open invoices, and a tailored automation rollout plan designed within R.T. Moore budget constraints. Reported outcomes included a higher percentage of touchless invoice processing using AutoVouch, faster processing times, and sizable cost savings, and Controller Greg Streicher reported DataServ provided strong implementation support and tailored configuration to fit R.T. Moore business needs.
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ERP Financial | ERP Financial Management |
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2007 | 2008 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KnowBe4 | Legacy | KnowBe4 HRM+ | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, R.T. Moore implemented KnowBe4 HRM+ for Learning and Development. The KnowBe4 HRM+ deployment is surfaced through the company website to provide employees direct access to training content and compliance curricula, with a central focus on centralized course delivery and digital enrollment workflows.
The implementation configures core learning management capabilities, including a managed course catalog, assignment and enrollment workflows, automated learner notifications, progress tracking, and reporting dashboards. Administrators use the KnowBe4 HRM+ console to define role based access, group assignments that align with HR roles, and scheduled compliance reporting to support ongoing training governance.
Operational responsibility is split between HR and compliance teams, with the platform used across corporate and manufacturing employee populations for mandatory and role specific training. Governance includes defined administrator roles and training assignment policies managed through the web portal, enabling standardized learning workflows and centralized oversight of Learning and Development activities.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, R.T. Moore implemented HappyFox Help Desk on its website. The deployment positioned HappyFox Help Desk as the Customer Support platform for capturing web-originated inquiries and routing cases into a centralized ticketing queue for the companys customer service organization.
The implementation leverages standard Customer Support capabilities including ticket management, knowledge base driven self-service, automated routing and priority workflows, and role based access for service agents. HappyFox Help Desk is embedded on the public site to enable form and web channel capture, and the configuration focuses on case triage, category classification, and escalation workflows to support parts and service related customer requests. Governance included establishing ticket routing rules, knowledge base authoring controls, and agent role segmentation to operationalize support processes across R.T. Moores customer service teams.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at R.T. Moore
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Apps Being Evaluated by R.T. Moore Executives
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