Artesia, 90701, CA,
United States
Radixweb Technographics
Radixweb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Radixweb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Radixweb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radixweb has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2017, Zoho Mail for Collaboration in 2021, Lotame DMP for Data Management Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radixweb is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Lotame , Eyeota or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radixweb revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radixweb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Radixweb Tech Stack and Enterprise Applications
Radixweb AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Radixweb deployed Zoho SalesIQ on its website to add conversational engagement and live chat capabilities. Zoho SalesIQ was implemented as a Chatbots and Conversational AI solution to capture real time visitor interactions and surface proactive messages. The implementation used the web embedded SalesIQ widget and client side scripting to surface chat invitations and collect visitor context. The rollout prioritized web touchpoints for customer engagement and lead capture.
Functionally the deployment encompassed live chat, visitor tracking and session monitoring, automated chatbot flows, chat routing to agents, and analytics dashboards to observe conversation trends. Configuration work focused on chat availability windows, canned responses, basic lead qualification flows, and agent dashboards to support sales and support workflows. The implementation architecture centered on a browser widget communicating with Zoho SalesIQ services, enabling real time messaging and event based tracking on site sessions. Governance centered on operational ownership by web support and pre sales teams, with workflow adjustments to route web leads into existing sales and support processes.
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Radixweb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Radixweb implemented Zoho Mail as its primary Collaboration solution for corporate email and webmail. Radixweb uses Zoho Mail on their website to host domain email and to serve as the public contact point for the firm, with the deployment explicitly tied to Zoho Mail and the Collaboration category.
The deployment is a cloud hosted SaaS configuration of Zoho Mail, provisioned for company wide use across the 10 person professional services team in the United States. Functional capabilities implemented align with standard Collaboration functionality, including Zoho Mail webmail, calendar and contact management, SMTP outbound routing, IMAP and POP access for external mail clients, and administrative controls for user provisioning, mailbox policies and spam filtering. Governance is organized through the Zoho Mail admin console for account lifecycle and DNS based mail routing, and the configuration is reflected on the corporate website where Zoho Mail is used as the external email endpoint. This Radixweb Zoho Mail Collaboration deployment supports core email communication and scheduling for the business function of corporate communications and client contact.
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Radixweb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lotame | Legacy | Lotame DMP | Data Management Platform | CRM | n/a | 2017 | 2017 |
In 2017, Radixweb implemented Lotame DMP on its website. The Lotame DMP is deployed as a site level Data Management Platform to collect browser level behavioral signals, construct audience profiles, and enable audience segmentation for marketing and analytics use cases.
Configuration centered on tag based data capture, cookie and identifier stitching, and creation of first party audience segments, with segment definitions and tag governance managed by Radixweb marketing and web operations teams. Integration details are limited to use on the website, no external system integrations are specified, and the deployment supports ongoing audience management and profile orchestration within the Data Management Platform.
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Radixweb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Radixweb
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Radixweb Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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