Mayfield, 2304, NSW,
Australia
Rapid Clean Newcastle Technographics
Rapid Clean Newcastle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rapid Clean Newcastle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Rapid Clean Newcastle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rapid Clean Newcastle has purchased the following applications: Access Attache Accounts for ERP Financial in 2014, Olark Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rapid Clean Newcastle is running and its propensity to invest more and deepen its relationship with The Access Group , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rapid Clean Newcastle revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rapid Clean Newcastle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rapid Clean Newcastle Tech Stack and Enterprise Applications
Rapid Clean Newcastle ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Attache Accounts | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Rapid Clean Newcastle implemented Access Attache Accounts. Rapid Clean Newcastle is a family owned retail dealer based in Mayfield that serves Newcastle, Maitland and the Hunter region, operating with around 20 employees and an emphasis on commercial accounting and customer-facing operations.
Access Attache Accounts was adopted as the ERP Financial platform to centralize core financial workflows, including general ledger processing, accounts receivable, accounts payable, payroll processing, banking reconciliation and BAS preparation, along with month end financial statement production. Configuration focused on balance sheet accounting, statutory ATO submissions and inventory valuation support, with reporting capabilities used for sales activity analysis and inventory optimisation discussions.
The accounting function using Access Attache Accounts is staffed full time and reports directly to the business owners, with external accounting and tax specialists engaged for annual filings and compliance support. Operational coverage extends across accounting, debtors, creditors, payroll, banking and logistics support for sales and supply operations at the Mayfield site and across the Newcastle, Maitland and Hunter service area, while governance emphasizes owner oversight, statutory compliance for BAS and payroll and monthly close procedures.
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Rapid Clean Newcastle AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Rapid Clean Newcastle deployed Olark Live Chat on its public website to provide direct customer engagement. Olark Live Chat is positioned within the Chatbots and Conversational AI category and is used to handle online inquiries and customer service interactions for the retail cleaning business.
The implementation is a web embedded chat widget delivering real time messaging, visitor context and canned response capabilities common to Chatbots and Conversational AI solutions. Configuration appears oriented to lightweight operations, with an operator console for staff to receive and respond to chats, chat transcript capture for record keeping, and basic routing to on duty personnel, reflecting an operational scope limited to website based customer service rather than enterprise integration. The deployment narrative links Rapid Clean Newcastle Olark Live Chat Chatbots and Conversational AI customer service, emphasizing a simple, staff operated conversational channel on the company website.
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Rapid Clean Newcastle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Rapid Clean Newcastle implemented Microsoft 365 for Collaboration to provide core cloud collaboration and productivity capabilities for its small business operations. Rapid Clean Newcastle adopted Microsoft 365 to support administrative, operations and customer facing business functions through unified email, document sharing and teamwork tools.
The deployment is a cloud hosted Microsoft 365 tenant configured with core Collaboration services including Exchange Online for email, SharePoint Online for document management and intranet, OneDrive for file synchronization, and Microsoft Teams for chat and meetings. Configuration emphasis reflects a small company profile, prioritizing user mailbox provisioning, shared document libraries, and team channels for operational coordination.
Using Microsoft 365 on their website is documented in the company source, and operational coverage is focused on the Australia based organization. Governance is implemented with centralized administration and role based user accounts to manage access to collaboration resources and document libraries, aligned to the companys administrative and field workflows.
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Rapid Clean Newcastle eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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Rapid Clean Newcastle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Rapid Clean Newcastle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rapid Clean Newcastle
Apps Being Evaluated by Rapid Clean Newcastle Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||