Ratnagiri, 415612,
India
Raymond India Technographics
Raymond India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Raymond India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Raymond India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Raymond India has purchased the following applications: Workplace by Facebook for Collaboration in 2019, Adobe Experience Cloud for Customer Experience in 2018, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Raymond India is running and its propensity to invest more and deepen its relationship with Facebook , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Raymond India revenues, which have grown to $2.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Raymond India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Raymond India Tech Stack and Enterprise Applications
Raymond India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Raymond India implemented Workplace by Facebook as a Collaboration solution and surfaced the Workplace by Facebook integration on its public website. The visible use of Workplace by Facebook on raymond.in indicates the company adopted the application to support employee-facing communications and content distribution tied to corporate web properties. Raymond India is a manufacturing employer with 7000 employees, and the deployment aligns with internal communications and cross functional collaboration requirements common to manufacturing operations.
The implementation focused on core Collaboration capabilities such as team messaging, group communities, announcement channels, and content sharing, configured to support internal communications, HR communications, and operations updates. Governance activities centered on establishing administrator roles, group management and content moderation workflows to control published announcements and employee groups. The deployment of Workplace by Facebook on the corporate site suggests a blended public to internal engagement pattern, where web delivered entry points and embedded social collaboration feed into enterprise communication orchestration.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Raymond India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Raymond India implemented Adobe Experience Cloud. The Adobe Experience Cloud deployment supports Customer Experience on Raymond India's public website and customer facing digital properties. The implementation centers on web channel delivery and digital experience management for the companys retail and brand presence.
The deployment was configured to deliver core Customer Experience capabilities including web content authoring and management, analytics instrumentation, personalization and A B testing, tag management, and digital asset management. Adobe Experience Cloud was used to centralize content authoring, run targeted experiments, and capture behavioral analytics for session and aggregated reporting. Configuration emphasized template based content, component reuse, and audience segmentation to support campaign orchestration.
Operational ownership is within Raymond Indias marketing and e commerce functions, with governance structured around editorial workflows, role based authoring and approval, and synchronized campaign release schedules. The implementation focused on embedding experience management into editorial and campaign lifecycles for the public website, aligning content governance with measurement and analytics workflows.
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Raymond India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019 Raymond India deployed Atlassian Jira Service Desk. The implementation exposes Atlassian Jira Service Desk on the Raymond India public website as a web facing service portal, positioning the product within the company IT Service Management landscape.
The deployment implements core IT Service Management capabilities including ticketing and request management, incident routing, workflow automation, SLA tracking and a self service portal backed by knowledge base content. Configuration emphasizes service catalog driven request types, role based queues and automated workflows that align to standard ITSM processes.
Operational scope includes customer facing support delivered through the website and internal IT teams responsible for intake, triage and resolution. The Atlassian Jira Service Desk portal is integrated into the corporate site navigation and support touchpoints to centralize incident and service request capture.
Governance focuses on standardized request workflows, queue ownership by IT support groups and knowledge management to reduce repetitive contacts. Raymond India Atlassian Jira Service Desk IT Service Management supports both external customer support and internal IT operations within the manufacturing organization.
|
Raymond India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
Raymond India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Raymond India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Raymond India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-13 | Raymond India | Evaluated | SAP | SAP Datasphere | Data Warehouse | Analytics and BI |
| 2024-07-16 | Raymond India | Evaluated | SAP | SAP EWM (Extended Warehouse Management) | Warehouse Management | SCM |