Scottsdale, 85256, AZ,
United States
Re-Invent Telecom, LLC Technographics
Re-Invent Telecom, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Re-Invent Telecom, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 105 Re-Invent Telecom, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Re-Invent Telecom, LLC has purchased the following applications: Microsoft 365 for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2022, ServiceNow ITSM for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Re-Invent Telecom, LLC is running and its propensity to invest more and deepen its relationship with Microsoft , Zoominfo , Metaswitch Networks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Re-Invent Telecom, LLC revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Re-Invent Telecom, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Re-Invent Telecom, LLC Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Re-Invent Telecom, LLC implemented Microsoft 365 to establish enterprise Collaboration capabilities across its organization. The Microsoft 365 deployment is also used on the company website, signaling public-facing integration of Microsoft hosted services alongside internal collaboration use cases.
The implementation centered on core Microsoft 365 components, with Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for file sync and personal storage, and Microsoft Teams for messaging and meetings. Configuration work included tenant-level administration, user provisioning and license assignment, SharePoint site architecture and permissions, Teams channel structuring, and rollout of Office desktop and web applications.
Operational scope covered corporate functions typical for a 105 person telecommunications provider, including sales, engineering, customer support, and administrative operations, and the deployment was provisioned within the United States tenant. The presence of Microsoft 365 on the public website indicates at least limited external-facing usage patterns in addition to internal collaboration and content delivery workflows.
Governance approaches focused on centralized administration for identity and access control, role based access provisioning, mailbox and content retention policy configuration, and standardized onboarding and offboarding processes. Ongoing operational management emphasized tenant governance and user lifecycle workflows to maintain Collaboration controls and content sharing discipline.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022, Re-Invent Telecom, LLC deployed Zoominfo Platform to support Account Based Marketing initiatives on its public website. The Zoominfo Platform is implemented as a web-facing component to supply account and contact intelligence directly at the point of visitor engagement, aligning with ABM-driven prospect identification and outreach.
The implementation centers on Zoominfo Platform capabilities commonly used in Account Based Marketing, including company and contact enrichment, visitor identification, intent and firmographic signals, and targeted list building for named account programs. Configuration appears focused on webform enrichment and real-time data capture to improve account profiling and to seed account prioritization workflows.
Operationally the deployment is scoped to marketing and sales enablement functions, where Zoominfo Platform data is used to inform demand generation, account prioritization, and outbound prospecting workflows. The deployment on the website suggests a live data feed model that enriches inbound leads and augments the account intelligence used by nurture and outreach processes.
Governance for the implementation is organized around marketing operations and data access controls, emphasizing role-based access to Zoominfo Platform outputs and adherence to site-level privacy and consent practices. Rollout and operational oversight are managed to integrate account intelligence into existing marketing workflows without changes to named backend systems being specified.
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Re-Invent Telecom, LLC implemented ServiceNow ITSM to establish a centralized IT Service Management capability across the organization. The deployment positioned ServiceNow ITSM as the primary platform for IT operations and customer support workflows, and it is surfaced directly on the company website to provide a service portal and ticket intake channel.
Configuration emphasized core ITSM functionality, including incident management, problem management, change management, service catalog and request fulfillment, and knowledge management. The implementation included workflow automation for ticket routing and SLA enforcement, and standard ITSM role definitions for service desk agents and approvers.
ServiceNow ITSM is embedded on Re-Invent Telecom, LLCs public site to enable self service for customers and internal users, linking web based service requests into the internal ticketing lifecycle. Governance updates aligned process controls around ticket triage, change approval steps, and knowledge curation to standardize support handoffs and operational responsibility within IT and customer support functions.
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Re-Invent Telecom, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Re-Invent Telecom, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||