NY, 10018, NY,
United States
Rebecca Taylor Technographics
Rebecca Taylor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rebecca Taylor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Rebecca Taylor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rebecca Taylor has purchased the following applications: PayPal Braintree for Payment Processing in 2019, ADP Workforce Now for Core HR in 2021, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rebecca Taylor is running and its propensity to invest more and deepen its relationship with PayPal , Apple , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rebecca Taylor revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rebecca Taylor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rebecca Taylor Tech Stack and Enterprise Applications
Rebecca Taylor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Rebecca Taylor implemented PayPal Braintree for Payment Processing on their website. The deployment positioned PayPal Braintree as the primary web checkout payment gateway, integrating client side tokenization and hosted fields to capture card data without expanding merchant PCI scope. Implementation targeted online client payments and e commerce checkout flows on the corporate site, supporting one time service payments and returning customer transactions. PayPal Braintree was configured to support vaulted payment methods and token based transactions for repeat billing.
Configuration emphasized Payment Processing modules such as payment gateway routing, client side tokenization, and server side transaction settlement workflows. Operational coverage centers on the company website and the finance and revenue operations functions, enabling reconciliation and customer billing workflows via Braintree transaction services and merchant account settlement processes. Governance adjustments formalized checkout workflows, payment reconciliation procedures, and controls aligned with Payment Processing compliance practices. The implementation narrative reflects a focused, website centric payment architecture using PayPal Braintree.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Rebecca Taylor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Rebecca Taylor implemented ADP Workforce Now as its Core HR platform. The professional services firm, with approximately 120 employees, is using ADP Workforce Now on their website to centralize HR operations and provide employee-facing access.
ADP Workforce Now was configured to deliver core HRIS capabilities, including payroll processing, benefits administration, time and attendance capture, and employee self-service workflows. Configuration work focused on HR lifecycle management, employee records, pay run orchestration, and standard Core HR functional processes.
Operational ownership is centralized within the HR function with payroll coordination involving finance, and the application is surfaced via the corporate website to enable direct employee access to transactional HR tasks. Governance emphasizes centralized HR administration, role based access control, and routine payroll scheduling to support ongoing Core HR operations.
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Rebecca Taylor AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Rebecca Taylor implemented Zendesk Chat. Zendesk Chat, a Chatbots and Conversational AI application, was deployed on the company website at https://www.rebeccataylor.com to provide real time visitor conversations and initial client intake.
The deployment used the Zendesk Chat cloud hosted chat widget embedded in page templates, configured with automated greetings, canned responses, session routing and conversation transcripts to support client inquiry handling. Configuration emphasized chat session management, message history retention and agent handoff workflows consistent with Chatbots and Conversational AI functionality.
Operationally the implementation targeted web based customer engagement workflows, aligning Rebecca Taylor, Zendesk Chat, Chatbots and Conversational AI with client support and lead capture activities. Governance centered on widget configuration ownership, conversational script control and monitoring of chat logs to maintain service consistency.
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Rebecca Taylor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Rebecca Taylor eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2024 | 2024 |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Rebecca Taylor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Rebecca Taylor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Rebecca Taylor
| First Name | Last Name | Title | Function | Department | Phone | |
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| CEO | CXO | Finance | ||||
| COO & CFO | CXO | Finance | ||||
| Director of Global Sales | Director | Finance |
Apps Being Evaluated by Rebecca Taylor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||