Regional Home Care
125 Tolman Avenue,
Leominster, 1453, MA,
United States
Leominster, 1453, MA,
United States
1 978-840-0113
Distribution
Regional Home Care Technographics
Regional Home Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Regional Home Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Regional Home Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Regional Home Care has purchased the following applications: Apple Pay for Payment Processing in 2020, Brightree Business Management for Business Process Management in 2014, Olark Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Regional Home Care is running and its propensity to invest more and deepen its relationship with Apple , Recharge Payments , ResMed or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Regional Home Care revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Regional Home Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Regional Home Care Tech Stack and Enterprise Applications
Regional Home Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Regional Home Care implemented Apple Pay as part of its Payment Processing strategy on its website. The project embedded Apple Pay into the web checkout to enable customers to complete purchases using device-based authentication and tokenized payment credentials, and it positions Apple Pay as the site-level payment acceptance option for online billing and e-commerce transactions.
The deployment followed Apple Pay on the Web integration patterns, placing the Apple Pay button into the storefront checkout and invoking client-side Apple Pay APIs to produce payment tokens that are forwarded into the company�s backend payment processing flow. Backend systems were adjusted to accept and process Apple Pay tokens through the merchant payment gateway, and e-commerce, billing, and IT teams updated checkout code, privacy notices, and payment governance and reconciliation workflows to support tokenized web payments. Regional Home Care Apple Pay Payment Processing now serves the company�s online payments function across its website.
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Regional Home Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | Brightree Business Management | Business Process Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Regional Home Care implemented Brightree Business Management as its Business Process Management solution to centralize intake and claims workflows for durable medical equipment and CPAP provisioning. The deployment targeted Medicare patient intake and supply order processing for a 100 person distribution firm operating in the United States, bringing clinical intake, billing, and equipment tracking into a single application context.
Brightree Business Management was used to operationalize order management for new and replacement CPAP setups, inventory and serial number assignment for equipment, and claims preparation workflows. Functional capabilities implemented include structured intake data capture and medical record review, eligibility verification and benefits adjudication workflows, ICD-10 and modifier assignment for billing, documentation management for letters of medical necessity, and multi-step claim accuracy checks including a triple verification step prior to claim submission.
Operational processes relied on the application to support front-line intake and revenue cycle teams, with explicit operational use of the Medicare portal Noridian to determine same and similar status for Medicare claims and to inform coding and billing decisions. Staff workflows included primary and secondary benefits verification, outreach to providers for missing documentation, and independent case handling by billing specialists, enabling coordinated handoffs between intake, clinical documentation, and billing functions.
Governance and process controls were formalized around documentation requirements and verification checkpoints, with configured workflows for requesting physician documentation and confirming eligibility before claim finalization. The implementation emphasized claim accuracy and timely processing, with practitioners performing independent end-to-end case management, provider outreach for letters of medical necessity, and documented verification steps to mitigate billing risk.
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Regional Home Care AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Regional Home Care implemented Olark Live Chat on its public website. Olark Live Chat is a Chatbots and Conversational AI application deployed as a client-side chat widget paired with a cloud-hosted agent dashboard to provide real-time visitor messaging and asynchronous message capture.
The implementation addresses customer-facing communication workflows for customer service and lead qualification, leveraging Chatbots and Conversational AI capabilities such as live messaging, visitor monitoring, canned responses, and offline message capture. Governance was organized around web channel ownership and staffed agent queues, embedding Olark Live Chat into existing customer support and sales intake processes across the company in the United States.
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Regional Home Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Regional Home Care eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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Regional Home Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Regional Home Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Regional Home Care
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Regional Home Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Regional Home Care IT executives and key decision makers. This section highlights Regional Home Care's latest recorded technology evaluations, including Brightree HME (DME) Software for Electronic Health Record on 2026-04-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Regional Home Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-14 | Regional Home Care | Evaluated | ResMed | Brightree HME (DME) Software | Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Regional Home Care Technographics
Regional Home Care is a Distribution organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Regional Home Care operates a diverse technology stack with applications such as
Apple Pay, Brightree Business Management and Olark Live Chat,
covering areas like Payment Processing, Business Process Management and Chatbots and Conversational AI.
Regional Home Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, ResMed and Olark.
Regional Home Care recently adopted applications including
Microsoft 365 in 2021, Shopify in 2021 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Regional Home Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Regional Home Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Regional Home Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.