Steinhausen, 6312,
Switzerland
Reinhard Fromm Holding Technographics
Reinhard Fromm Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reinhard Fromm Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Reinhard Fromm Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reinhard Fromm Holding has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Coveo Qubit CommerceAI for Personalization and Product Recommendations in 2016, SAP Emarsys for Customer Engagement in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reinhard Fromm Holding is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reinhard Fromm Holding revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reinhard Fromm Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reinhard Fromm Holding Tech Stack and Enterprise Applications
Reinhard Fromm Holding Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Reinhard Fromm Holding implemented Adobe Connect as its primary Audio Video and Web Conferencing platform. Adobe Connect is deployed for web‑hosted meeting access and is embedded on the company website, providing browser-accessible meeting rooms and persistent session links for internal and external participants.
The Adobe Connect deployment focuses on core conferencing capabilities common to the Audio Video and Web Conferencing category, including virtual meeting rooms, role-based host and attendee controls, screen and content sharing, session recording and archive, and presentation choreography features. Configuration emphasizes web delivery and meeting templates to support corporate communications and client-facing professional services engagements, with governance centered on user role assignment and recorded session management administered by company IT and communications personnel.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Reinhard Fromm Holding eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Qubit CommerceAI | Personalization and Product Recommendations | eCommerce | n/a | 2016 | 2016 |
In 2016 Reinhard Fromm Holding deployed Coveo Qubit CommerceAI on their website. Reinhard Fromm Holding uses Coveo Qubit CommerceAI in Personalization and Product Recommendations to drive on-site product discovery and tailored content for its customer-facing web presence.
The implementation concentrates on category-standard capabilities, including product recommendation models and session-based behavioral personalization. It also configures dynamic relevance tuning for search and browse experiences and applies rule-based merchandising controls to shape product exposure and sequencing.
Architecture and delivery are scoped to the public website, using client-side personalization delivery coupled with server-side model scoring to render recommendations in real time. Operational coverage is limited to the online customer experience, supporting marketing and product discovery functions rather than back-office systems.
Governance and operational ownership sit with the web and marketing teams, which manage personalization segments, merchandising rules, and ongoing tuning of relevance parameters. Rollout and configuration were executed at the site level with iterative adjustments to recommendation rules and personalization profiles.
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Reinhard Fromm Holding CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Emarsys | Customer Engagement | CRM | n/a | 2014 | 2014 |
In 2014, Reinhard Fromm Holding deployed SAP Emarsys as its Customer Engagement solution on its website. The implementation is focused on using SAP Emarsys to manage online customer interactions, instrument web engagement flows, and coordinate email-driven client communications. As a 50 employee professional services firm in Switzerland, deployment scope is concentrated on marketing and client outreach business functions rather than enterprise-wide infrastructure.
SAP Emarsys was configured to leverage standard Customer Engagement capabilities, including campaign management, customer segmentation, personalization and engagement analytics. The platform is integrated with the company website to capture behavioral signals and to trigger targeted email and on-site messaging, and governance was structured around centralized campaign workflows and segmentation rules to maintain consistent client communications and approval control.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Reinhard Fromm Holding ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Reinhard Fromm Holding PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Reinhard Fromm Holding IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Reinhard Fromm Holding CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Reinhard Fromm Holding
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Reinhard Fromm Holding Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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