Rent the Runway
10 Jay Street,
Brooklyn, 11201, NY,
United States
Brooklyn, 11201, NY,
United States
1 212-524-6860
Retail
Rent the Runway Technographics
Rent the Runway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rent the Runway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 958 Rent the Runway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rent the Runway has purchased the following applications: SAP Concur Expense for Expense Management in 2014, Greenhouse ATS for Applicant Tracking System in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rent the Runway is running and its propensity to invest more and deepen its relationship with SAP , Greenhouse , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rent the Runway revenues, which have grown to $285.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rent the Runway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rent the Runway Tech Stack and Enterprise Applications
Rent the Runway ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, Rent the Runway implemented SAP Concur Expense as its Expense Management application to centralize office payment workflows and transaction controls for a 200 plus employee office. The deployment positioned SAP Concur Expense to handle expense reports, invoicing, budgeting and payment coordination that supported office management activities including ordering office necessities, coordinating with outside vendors and building management. This implementation connected expense capture and reporting to routine operational processes such as scheduling interviews, managing internal calendars and coordinating weekly office events which drive frequent transactional activity.
Configuration emphasized expense reporting workflows with policy enforcement, multi level approval chains, receipt capture and invoice processing to align spend with departmental budgets and cost centers. Operational coverage included office management and finance functions responsible for payments, budgeting and reconciliations, and supported vendor invoicing and payment runs tied to event and facilities spend. Governance centered on standardized approval workflows and coding rules to streamline expense submissions and invoice review while maintaining controls around frequent small value transactions typical of office operations.
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Rent the Runway HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Rent the Runway implemented Greenhouse ATS. Rent the Runway Greenhouse ATS Applicant Tracking System supports talent acquisition and recruiting functions and is deployed to capture candidate applications directly from the corporate careers site, using Greenhouse ATS on their website.
Configuration emphasized core Applicant Tracking System modules including job requisition management, candidate pipelines, interview orchestration, offer management, and recruiting analytics. Greenhouse ATS was configured with stage-based pipelines, role templates, and structured interviewer scorecards to standardize candidate evaluation and automate handoffs between recruiting and hiring managers.
Operational coverage includes Rent the Runway recruiting teams and hiring managers across corporate and retail talent acquisition activities. The primary integration surface is the corporate careers website for candidate intake, and the Applicant Tracking System routes applicants into staged pipelines for interview scheduling and offer processing. Governance centered on standardized requisition approvals and mandatory scorecard usage to enforce consistent hiring workflows.
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Payroll | HCM |
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2014 | 2014 |
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Rent the Runway Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Rent the Runway embedded Zoom on its website to provide browser-based conferencing for both customer-facing and internal workflows. The Zoom Audio Video and Web Conferencing implementation surfaces meeting join and live video streaming directly from site pages, enabling web-native access without requiring separate client installation.
The deployment leverages core Audio Video and Web Conferencing capabilities, including multi-party meetings, webinar-style broadcasts, live video and audio streaming, in-session chat, and session recording. Zoom is used to support live styling consultations and customer appointments on the website, while also serving distributed team collaboration needs across product and support functions.
Architecturally the solution is implemented as an embedded web client layer within the public site, using Zoom cloud media routing to handle real-time audio and video and keep media processing off the retailer's infrastructure. Operational scope primarily covers customer experience and digital product teams, and the implementation is tied to website scheduling and session orchestration flows to manage live bookings and moderated sessions.
Governance is organized under centralized digital product ownership, with operational procedures for session moderation, access controls, and content recording policies to manage customer-facing interactions. Rollout focused on incremental embedding of conferencing capabilities into commerce and support touchpoints, aligning Zoom Audio Video and Web Conferencing with Rent the Runway business functions in customer service and product collaboration.
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Collaboration | Collaboration |
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2011 | 2011 |
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Rent the Runway Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Rent the Runway eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2012 | 2012 |
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Rent the Runway CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Rent the Runway TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Rent the Runway PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Rent the Runway IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Rent the Runway CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Rent the Runway
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Operations | Director | Finance | |
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Regional Retail Director | Director | Finance | |
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Co-Founder and Head of Business Development | Director | Finance | |
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COO | CXO | Finance | |
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VP Operations | VP | Operations | |
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CEO and Co-Founder | CXO | Finance | |
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Head of Business Operations & Strategy | Director | Finance | |
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Chief People Officer | CXO | HR | |
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Director, HR Business Partner | Director | HR | |
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Accounts Payable Associate | Manager | Finance | |
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Apps Being Evaluated by Rent the Runway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rent the Runway IT executives and key decision makers. This section highlights Rent the Runway's latest recorded technology evaluations, including Sailthru for Marketing Automation on 2026-01-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rent the Runway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-21 | Rent the Runway | Evaluated | Sailthru | Sailthru | Marketing Automation | CRM |
FAQ - APPS RUN THE WORLD Rent the Runway Technographics
Rent the Runway is a Retail organization based in United States,
with around 958 employees and annual revenues of $285.0 million.
Rent the Runway operates a diverse technology stack with applications such as
SAP Concur Expense, Greenhouse ATS and Zoom,
covering areas like Expense Management, Applicant Tracking System and Audio Video and Web Conferencing.
Rent the Runway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Greenhouse and Zoom Video Communications.
Rent the Runway recently adopted applications including
DocuSign eSignature in 2021, Signifyd in 2021 and LexisNexis ThreatMetrix in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rent the Runway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rent the Runway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rent the Runway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.