AI Buyer Insights:

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Republic Biscuit
Location
36/F and 38/F Joy Nostalg Center, 17 ADB Avenue,Ortigas Center,
Pasig, 1600,
Philippines
Website
https://www.rebisco.com.ph/
Phone
63 2 8706 1010
Artw industry
Consumer Packaged Goods
Employee
Revenue

Republic Biscuit Technographics

Republic Biscuit Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Republic Biscuit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Republic Biscuit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Republic Biscuit has purchased the following applications: Zendesk Service for Customer Support in 2022, Elastic Email API for Transactional Email in 2022, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Republic Biscuit is running and its propensity to invest more and deepen its relationship with Zendesk , Brevo , Elastic Email or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Republic Biscuit revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Republic Biscuit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Republic Biscuit Tech Stack and Enterprise Applications

Republic Biscuit CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2022 2022
In 2022, Republic Biscuit deployed Zendesk Service as their Customer Support application and instrumented it on their corporate website to capture consumer inquiries. The Zendesk Service implementation establishes a centralized web support channel for ticket capture and triage, routing website-submitted cases into a unified support queue. Using Zendesk Service on their website signals web-embedded ticketing and customer-facing support workflows tied to the company site. Functionally the Zendesk Service deployment aligns with Customer Support capabilities, including case creation, centralized ticket management, knowledge base delivery, and automated routing and escalation workflows to support consumer service operations. Operational scope centers on customer service and e-commerce support for Republic Biscuit product lines, consolidating web inquiries into agent queues and knowledge base access for self-service. Governance and process changes include standardized ticket lifecycle workflows, role-based agent permissions, and SLA-driven routing to structure response ownership and operational consistency.
Marketing Automation CRM 2022 2022
Republic Biscuit PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Elastic Email Legacy Elastic Email API Transactional Email PaaS n/a 2022 2022
In 2022, Republic Biscuit implemented Elastic Email API to handle website-originated messaging and programmatic sends. The Elastic Email API is positioned as the Transactional Email endpoint for the corporate website, supporting server-side API calls to deliver website-driven transactional messages such as confirmations and notifications. Deployment is implemented as an API integration into the website backend, using API key authentication and template-driven message composition to separate content from delivery logic. The implementation aligns with Transactional Email capabilities, including API-based delivery, SMTP relay fallback, template management, and event webhooks for deliverability and bounce tracking, with event-driven routing feeding downstream monitoring workflows on the site.
Republic Biscuit IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2022 2022
Republic Biscuit implemented Amazon EC2 in 2022 to host its public website and web properties. This deployment places Amazon EC2 within the Application Hosting and Computing Services category as the primary compute platform for the company website. Amazon EC2 is used to provision virtual server instances for web server workloads, employing machine images and instance sizing to align capacity with traffic patterns. Configuration typically includes network security group rules, attached block storage for content persistence, and monitoring of instance health and performance using cloud-native compute management practices. The implementation follows standard application hosting workflows for provisioning, patching, and instance lifecycle control. Operational scope is focused on the corporate website, impacting IT operations, web publishing, and marketing content delivery processes. Governance is managed at the cloud account level with role based access controls and instance lifecycle policies to standardize provisioning and decommissioning, ensuring consistent operational procedures for web hosting on Amazon EC2.
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Republic Biscuit

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Republic Biscuit Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Republic Biscuit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Republic Biscuit digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Republic Biscuit Technographics
Republic Biscuit is a Consumer Packaged Goods organization based in Philippines, with around 1500 employees and annual revenues of $350.0 million.
Republic Biscuit operates a diverse technology stack with applications such as Zendesk Service, Elastic Email API and Amazon EC2, covering areas like Customer Support, Transactional Email and Application Hosting and Computing Services.
Republic Biscuit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Elastic Email and Amazon Web Services (AWS).
Republic Biscuit recently adopted applications including Zendesk Service in 2022, SendinBlue in 2022 and Elastic Email API in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Republic Biscuit’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Republic Biscuit’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Republic Biscuit technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.