AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Reti Tech Stack and Enterprise Applications

Reti Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Reti implemented Cisco Webex Meetings, using Cisco Webex Meetings on their website to host client-facing virtual sessions and support internal collaboration. The deployment leverages Cisco's cloud hosted meeting infrastructure embedded into the corporate web presence, enabling browser based join flows and persistent meeting rooms for real time audio and video conferencing consistent with Audio Video and Web Conferencing capabilities. Functional modules implemented include scheduled and ad hoc meeting orchestration, high definition audio and video, screen sharing, recording and participant management, reflecting standard Audio Video and Web Conferencing workflows. Operational coverage centers on Reti's professional services teams across its Italy operations, with governance focused on user provisioning, access controls and meeting moderation to align meeting policies with corporate IT and client engagement processes.
Collaboration Collaboration 2016 2016
Reti CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
In 2022, Reti deployed Hotjar on its corporate website to capture qualitative web behavior and customer experience signals. Hotjar is used as a Customer Experience application and was embedded via client side JavaScript to enable session recordings, heatmaps, on page feedback polls, and funnel observation for behavioral analytics. The implementation supports digital marketing, UX, and customer support workflows by surfacing session level insights for page design, content prioritization, and conversion flow analysis. Governance emphasized consent based tracking and configuration of data retention and sampling, with instrumentation targeted at key landing pages and conversion points to operationalize web UX insights.
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Reti ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2019 2019
In 2019 Reti implemented Atlassian Jira Service Desk as its IT Service Management solution on its website. The deployment positioned Atlassian Jira Service Desk as the primary ticketing and self-service interface for Reti's professional services support operations in Italy. The implementation targeted both customer-facing support and internal IT and service delivery teams, providing a central entry point on the corporate site. Configuration emphasized standard IT Service Management capabilities including incident management, service request fulfillment, a web-based self-service portal embedded on the website and SLA tracking. Workflows were configured to enforce request lifecycle stages and escalation routing, aligning service queues with operations and customer service functions. Governance focused on centralized ticket ownership and defined escalation rules to ensure consistent handling across impacted departments.
Reti IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Reti CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Detection and Response (EDR) CyberSecurity 2021 2021
Security Information and Event Management (SIEM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Reti

First Name Last Name Title Function Department Email Phone
System/Network Specialist/ IT Consulting Manager Manager IT
ICT Solutions Consultant Non Manager IT
Delivery Director - Infrastructure area Director IT
Infrastructure / Systems Engineer Manager IT

Apps Being Evaluated by Reti Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reti IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reti digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Reti Technographics
Reti is a Professional Services organization based in Italy, with around 370 employees and annual revenues of $110.0 million.
Reti operates a diverse technology stack with applications such as Cisco Webex Meetings, Hotjar and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing, Customer Experience and IT Service Management.
Reti has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Contentsquare and Atlassian.
Reti recently adopted applications including Hotjar in 2022, Hubspot Marketing Automation in 2021 and Microsoft Defender in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reti’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Reti’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reti technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.