Rivermark Community Credit Union
14405 Meyers Rd Suite 100,
Oregon City, 97045, OR,
United States
Oregon City, 97045, OR,
United States
1 503-626-6600
Banking and Financial Services
Rivermark Community Credit Union Technographics
Rivermark Community Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rivermark Community Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 591 Rivermark Community Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rivermark Community Credit Union has purchased the following applications: Apple Pay for Payment Processing in 2020, UKG FMSI Scheduler (ex Kronos FMSI Scheduler) for Workforce Scheduling in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rivermark Community Credit Union is running and its propensity to invest more and deepen its relationship with Apple , Google , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rivermark Community Credit Union revenues, which have grown to $97.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rivermark Community Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rivermark Community Credit Union Tech Stack and Enterprise Applications
Rivermark Community Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Rivermark Community Credit Union implemented Apple Pay on its website as a Payment Processing option to support online payments and digital banking channels. The deployment focused on enabling device-based authentication and tokenized checkout for consumer web sessions, bringing Apple Pay into the credit union’s digital payment surface.
The Apple Pay implementation on the website uses standard web payment session integration and tokenized card processing, enabling browser-based Apple device checkout with biometric or passcode verification. Configuration work emphasized merchant validation, payment session handling, and mapping Apple Pay token credentials into the institution’s payment processing pipeline and authorization flows.
Operational coverage is centered on consumer-facing web payments and digital channels, affecting online payment acceptance and customer checkout workflows. Governance concentrated on payment tokenization and authentication controls, and the rollout was executed at the website level to embed Apple Pay into the credit union’s Payment Processing stack.
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Payment Processing | ERP |
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2020 | 2020 |
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Rivermark Community Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG FMSI Scheduler (ex Kronos FMSI Scheduler) | Workforce Scheduling | HCM | n/a | 2020 | 2020 |
In 2020, Rivermark Community Credit Union deployed UKG FMSI Scheduler (ex Kronos FMSI Scheduler) to publish schedules on its public-facing website. The implementation provides the organization with a Workforce Scheduling capability to surface shift rosters and enable employee schedule lookup.
The UKG FMSI Scheduler implementation emphasizes schedule publication, roster visualization, and employee self-service access, consistent with Workforce Scheduling functionality. Deployment is realized as an embedded scheduling component on the corporate website, exposing published schedules to staff and supporting manager shift assignments. Configuration work focused on mapping shift patterns, publishing cadence, and display permissions for distinct employee groups.
Operational coverage targets frontline branch personnel and centralized operations staff, aligning schedule publication with workforce operations and HR governance for change control and approvals. The arrangement centralizes roster distribution via the web channel while retaining internal controls for schedule edits and release processes.
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Rivermark Community Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Rivermark Community Credit Union deployed LivePerson Conversational Cloud on its public website to provide automated and live messaging for members. The implementation uses LivePerson Conversational Cloud, classified under Chatbots and Conversational AI, delivered as an embedded web chat widget that runs in users' browsers and connects to the vendor cloud. The deployment is focused on member-facing digital channels and is managed by customer service and digital channels teams within the credit union.
Configuration emphasized conversational workflows and natural language processing, with implemented capabilities including conversational bot flows, intent recognition, session routing to live agents, conversation transcripts, and analytics for monitoring engagement. Operational governance centered on content ownership for bot responses, iterative intent training processes, escalation rules for agent handoff, and ongoing monitoring of conversational health and usage patterns.
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Rivermark Community Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Rivermark Community Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Rivermark Community Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Rivermark Community Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Rivermark Community Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Rivermark Community Credit Union
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| No data found | ||||||
Apps Being Evaluated by Rivermark Community Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rivermark Community Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rivermark Community Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Rivermark Community Credit Union Technographics
Rivermark Community Credit Union is a Banking and Financial Services organization based in United States,
with around 591 employees and annual revenues of $97.0 million.
Rivermark Community Credit Union operates a diverse technology stack with applications such as
Apple Pay, UKG FMSI Scheduler (ex Kronos FMSI Scheduler) and LivePerson Conversational Cloud,
covering areas like Payment Processing, Workforce Scheduling and Chatbots and Conversational AI.
Rivermark Community Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, UKG and LivePerson.
Rivermark Community Credit Union recently adopted applications including
Veeam Cloud Connect in 2023, Cloudflare CDN in 2022 and POPio in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rivermark Community Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rivermark Community Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rivermark Community Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.