London, UB9 5HJ,
United Kingdom
Robert Bosch UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Robert Bosch UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Robert Bosch UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Robert Bosch UK has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, SmartRecruiters SmartRecruit for Recruiting, Applicant Tracking System in 2019, Genesys Cloud CX Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robert Bosch UK is running and its propensity to invest more and deepen its relationship with SAP , Genesys , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robert Bosch UK revenues, which have grown to $3.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robert Bosch UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2008 | 2009 |
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SmartRecruiters SmartRecruit | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Robert Bosch UK implemented Genesys Cloud CX Chat on its public website, deploying Genesys Cloud CX Chat as a cloud-hosted conversational layer to support web-based customer contact. The implementation places Genesys Cloud CX Chat within the Chatbots and Conversational AI category and is surfaced through an embedded contact page chat widget, enabling real-time messaging and automated conversational entry points for site visitors.
The deployment emphasizes standard chat and conversational modules, including web chat widget rendering, natural language driven bot flows, session context handling, and bot to human escalation for live agent intervention. Operationally the solution supports customer contact and contact center interaction workflows, and it leverages the cloud platform architecture of Genesys Cloud CX Chat to centralize session management, routing rules, and conversational state while exposing analytics and reporting capabilities native to Chatbots and Conversational AI implementations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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