Robert Bosch UK
Broadwater Park, N Orbital Rd, Denham,
London, UB9 5HJ,
United Kingdom
London, UB9 5HJ,
United Kingdom
44 34 4892-0115
Manufacturing
Robert Bosch UK Technographics
Robert Bosch UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Robert Bosch UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Robert Bosch UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Robert Bosch UK has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, SmartRecruiters SmartRecruit for Recruiting, Applicant Tracking System in 2019, Genesys Cloud CX Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robert Bosch UK is running and its propensity to invest more and deepen its relationship with SAP , Genesys , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robert Bosch UK revenues, which have grown to $3.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robert Bosch UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Robert Bosch UK Tech Stack and Enterprise Applications
Robert Bosch UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Robert Bosch UK implemented SAP ERP ECC 6.0 as its ERP Financial platform. The deployment was executed with an operational integration to the companys SAP WM interface, and the implementation explicitly supported inventory reconciliation workflows for the Power-tools and Automotive business units at the Uxbridge site.
SAP ERP ECC 6.0 was configured to support core ERP Financial processes alongside warehouse management interactions, with explicit operational responsibilities defined for systems administration. Routine activities included monitoring the SAP WM interface for iDoc errors, correcting iDoc exceptions, and producing a daily report that reconciled stock between SAP WM and SAP ERP for the Power-tools and Automotive business units. Testing and documentation of corrections were performed in a controlled test environment prior to release, reflecting structured change control for configuration updates.
Integration architecture centered on an iDoc based interface between SAP WM and SAP ERP, with larger incidents escalated through ticketing to local IT teams. Operational coverage spanned warehouse operations, systems administration, local IT support, and the relevant business unit teams, aligning transaction flows between inventory records and financial ledgers under the SAP ERP ECC 6.0 environment.
Governance and operational processes emphasized controlled testing, documented corrections, and a daily reconciliation driven exception workflow to correct stock discrepancies before production release. Release decisions were gated by test validation and documented fixes, embedding repeatable procedures for ongoing maintenance of the ERP Financial and warehouse interface interactions.
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ERP Financial | ERP |
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2020 | 2021 |
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Robert Bosch UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SmartRecruiters SmartRecruit | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Robert Bosch UK implemented SmartRecruiters SmartRecruit as an applicant tracking system. The deployment places SmartRecruiters SmartRecruit on the Bosch careers website to centralize job postings and candidate capture, linking the application to the Recruiting,Applicant Tracking System business function that supports talent acquisition and recruiting teams.
Configuration focused on standard Recruiting,Applicant Tracking System capabilities including branded career site integration, job requisition publishing, candidate profile management, workflow automation for screening and interview scheduling, and offer management. The implementation leverages SmartRecruiters SmartRecruit application tracking and pipeline orchestration to standardize requisition to hire processes across recruiting teams.
Operational coverage is centered on Bosch UK talent acquisition and recruiting operations, with the careers site acting as the primary sourcing channel. Governance included defining user roles and hiring workflows within the ATS to control requisition approvals and candidate data access, and the system was configured to provide recruitment workflow visibility for HR and hiring managers.
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Robert Bosch UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Genesys | Legacy | Genesys Cloud CX Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Robert Bosch UK implemented Genesys Cloud CX Chat on its public website, deploying Genesys Cloud CX Chat as a cloud-hosted conversational layer to support web-based customer contact. The implementation places Genesys Cloud CX Chat within the Chatbots and Conversational AI category and is surfaced through an embedded contact page chat widget, enabling real-time messaging and automated conversational entry points for site visitors.
The deployment emphasizes standard chat and conversational modules, including web chat widget rendering, natural language driven bot flows, session context handling, and bot to human escalation for live agent intervention. Operationally the solution supports customer contact and contact center interaction workflows, and it leverages the cloud platform architecture of Genesys Cloud CX Chat to centralize session management, routing rules, and conversational state while exposing analytics and reporting capabilities native to Chatbots and Conversational AI implementations.
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Robert Bosch UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Robert Bosch UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Robert Bosch UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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Robert Bosch UK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Robert Bosch UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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Robert Bosch UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Robert Bosch UK
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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HR Director | Director | HR | |
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IT Manager SAP | Manager | IT | |
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Marketing Manager | Manager | Marketing | |
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Global Customer Team Leader | Manager | Customer Service | |
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Business Transformation Manager | Manager | Operations | |
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Customer Experience Manager | Manager | Customer Service | |
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Director | Global Customer Team Leader | Director | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Customer Strategy Development Manager | Manager | Customer Service | |
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Managing Director | Director | Finance | |
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Contact Centre Manager | Manager | Customer Service | |
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Head Of Operations | Director | Finance | |
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Head of Corporate Finance and Accounting -UK | Director | Finance | |
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Head of Controlling | Director | Finance | |
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Director of Human Resources | Director | HR | |
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IT Leader - Northern Europe | Manager | IT | |
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Apps Being Evaluated by Robert Bosch UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Robert Bosch UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Robert Bosch UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Robert Bosch UK Technographics
Robert Bosch UK is a Manufacturing organization based in United Kingdom,
with around 6000 employees and annual revenues of $3.84 billion.
Robert Bosch UK operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SmartRecruiters SmartRecruit and Genesys Cloud CX Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Robert Bosch UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Genesys.
Robert Bosch UK recently adopted applications including
Adobe Connect in 2021, Google Tag Manager in 2021 and SAP S/4 HANA in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Robert Bosch UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Robert Bosch UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Robert Bosch UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.