Basel, 4070,
Switzerland
Roche Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Roche and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 112774 Roche employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roche has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Phenom Talent CRM for Candidate Relationship Management in 2022, SAP Asset Strategy and Performance Management for Asset Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roche is running and its propensity to invest more and deepen its relationship with SAP , MobileXpense , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roche revenues, which have grown to $80.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roche intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
In 2021, Roche implemented SAP S/4 HANA as its ERP Financial system, replacing SAP ERP ECC 6.0 and establishing the SAP S/4 HANA platform as the core finance backbone for the enterprise. The deployment targeted Roche's finance and controlling functions to unify accounting, reporting, and close processes across its global organization, aligning the company with the ERP Financial category capabilities for live transactional processing and embedded analytics.
The implementation configured standard ERP Financial modules including Financial Accounting, Controlling, Accounts Payable, Accounts Receivable, Asset Accounting, treasury-related functions and the period close orchestration typical of SAP S/4 HANA deployments. Configuration work emphasized master data harmonization, ledger and chart of accounts alignment, and the activation of embedded analytics, simulation and decision support to enable near real time financial reporting and scenario analysis within SAP S/4 HANA.
Architecturally the program migrated transactional workloads from SAP ERP ECC 6.0 onto the SAP S/4 HANA platform leveraging the HANA in-memory database and the application layer capabilities of SAP S/4 HANA, while preserving integration interfaces to other enterprise systems through SAP integration frameworks. The implementation was designed to support flexible deployment models offered by SAP including cloud, on-premise and hybrid options, and to provide a foundation for consolidated financial processes and live operational reporting.
Governance changes accompanied the technical migration, with centralized control over financial master data, standardized close and reconciliation workflows and formal change management for chart of accounts and posting rules. Rollout sequencing focused on finance process standardization, technical cutover from SAP ERP ECC 6.0 and the establishment of ongoing governance and support procedures to operate SAP S/4 HANA as Roche's ERP Financial system.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Subscription and Recurring Billing | ERP Financial Management |
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2023 | 2023 |
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Subscription and Recurring Billing | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
In 2022, Roche implemented Phenom Talent CRM as its Candidate Relationship Management solution. The deployment supports Talent Acquisition Partners based in Rotkreuz, Switzerland, and is used daily alongside the e-recruitment system Workday to manage end to end recruitment activity for R&D and Group Functions.
Phenom Talent CRM has been configured to support recruiter-facing talent pipelines, candidate profiles, sourcing and screening workflows, assessment orchestration, offer proposal intake and contract creation workflows. The implementation emphasizes CRM-driven candidate engagement and automated outreach capabilities consistent with Candidate Relationship Management best practices, enabling structured talent pools and recruiter task orchestration.
Operationally the Phenom deployment operates alongside Workday, configured to complement existing e-recruitment and HRIS processes while servicing the full recruitment lifecycle from sourcing through offer. The system is governed through Talent Acquisition Partner workflows and frequent collaboration with People and Culture stakeholders, reflecting a shared operating model for candidate ownership and handoff between sourcing and HR operations.
Day to day usage is centered on sourcing, screening, assessing and offer management by recruiting teams in Switzerland, with Talent Acquisition Partners and People and Culture peers using Phenom Talent CRM to coordinate candidate engagement and hiring workflows. The implementation therefore links recruiter CRM capabilities with Roche hiring processes without introducing external implementation partner references.
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Core HR | HCM |
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2016 | 2018 |
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Core HR | HCM |
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2019 | 2020 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Asset Strategy and Performance Management | Asset Performance Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Roche began implementing SAP Asset Strategy and Performance Management as part of a companywide Asset Performance Management initiative to harmonize asset management and maintenance processes across its pharmaceutical and diagnostics divisions. The effort is tied to Roche's ongoing SAP S/4HANA journey to harmonize business processes on all sites and divisions around the world, positioning SAP Asset Strategy and Performance Management to centralize asset strategy and reliability data.
Roche configured SAP Asset Strategy and Performance Management to perform criticality evaluations directly in the SAP system rather than using spreadsheets, and to reflect criticality results in the maintenance strategy so preventive maintenance plans can be generated from system data. The implementation codifies equipment classification into high, medium, and low criticality tiers and maps each tier to a standardized maintenance strategy, embedding reliability engineering practices into system workflows.
The program is being implemented to operate alongside SAP S/4HANA and to connect supply chain information flows into operations, manufacturing, and design so that insights travel quickly from plant level execution into broader business processes. Roche is also enabling SAP Service and Asset Manager to provide maintenance plans and work orders to technicians on mobile devices, including instant material reservations and access to maintenance manuals, and to extend controlled access to service providers for design insights and collaboration.
Governance changes emphasize business process harmonization to resolve the handover from original manufacturer to engineering to maintenance, and to close the loop between asset strategy and maintenance execution. The implementation introduces contextualized information during the work process to provide real time insights for decision making and sets up collaboration patterns with suppliers, OEMs, and logistics providers to support risk resilient operations.
Cost reduction and increased asset reliability are named drivers for the initiative and risk resilience is positioned as an investment for the future following SAP recommended strategies. Roche is in the middle of the journey and no sites are live yet, with the system configured to scale across sites and divisions as rollout proceeds.
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Asset Performance Management | ERP Services and Operations |
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2023 | 2023 |
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Business Process Management | ERP Services and Operations |
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2020 | 2020 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2019 | 2019 |
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Travel Management | ERP Services and Operations |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2026 |
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Intelligent Process Automation | AI-Powered Application |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2008 | 2008 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2012 | 2012 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Content Management | Content Management |
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2016 | 2016 |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2023 | 2024 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2021 | 2022 |
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Warehouse Management | SCM |
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2024 | 2026 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2009 | 2011 |
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CRM | CRM |
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2016 | 2017 |
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CRM | CRM |
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2018 | 2019 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Data Platform | CRM |
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2018 | 2019 |
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Customer Engagement | CRM |
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2018 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2019 |
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Sales Automation | CRM |
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2018 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Trade Promotion Management | CRM |
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2018 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Database Performance Monitoring | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Life Science R&D Platforms | PLM and Engineering |
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2019 | 2019 |
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Quality Management | PLM and Engineering |
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2019 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2015 | 2015 |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2024 | 2024 |
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File Transfer Protocol | PaaS |
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2023 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2017 | 2018 |
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