Evesham, WR11 4YD,
United Kingdom
Rooftop Housing Group Technographics
Rooftop Housing Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rooftop Housing Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 175 Rooftop Housing Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rooftop Housing Group has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016, Wix Events for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rooftop Housing Group is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rooftop Housing Group revenues, which have grown to $56.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rooftop Housing Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rooftop Housing Group Tech Stack and Enterprise Applications
Rooftop Housing Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Rooftop Housing Group implemented LiveChat as a Chatbots and Conversational AI solution on its public website to support online tenant and housing enquiry workflows. The deployment is a web embedded LiveChat widget delivering real time customer engagement and lead capture for the organization, with control and administration retained by Rooftop Housing Group staff in the United Kingdom.
The implementation centers on core LiveChat capabilities common to the Chatbots and Conversational AI category, including the live agent console, proactive chat invitations, canned responses and scripted message flows, chat transcript capture and basic analytics for volume and response tracking. Operational configuration appears focused on customer service and housing operations use cases, with centralized chat queueing and agent routing, role based access to the LiveChat console, and transcript management to support case follow up and internal handoffs.
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Rooftop Housing Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Rooftop Housing Group implemented Microsoft 365. The Microsoft 365 deployment is categorized as Collaboration and is referenced on the organization website as a staff-facing collaboration and content access layer.
The implementation uses Microsoft 365 collaboration capabilities including Exchange Online for email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration, and OneDrive for personal file storage. Microsoft 365 is configured to support centralized document libraries, version control, team channels for project coordination, and email-driven communication workflows.
Operational coverage spans internal functions such as IT, communications, housing operations, and property management where staff collaborate on tenant casework and published resources. The deployment is connected to the public website for content publication and staff access, and it leverages identity and access management to enforce permissions across services.
Governance was organized around centralized administration, role based access controls, and standardized site templates to maintain consistent document retention and permissions across teams. Rollout and adoption were executed with phased departmental enablement and configuration of collaboration policies to align Microsoft 365 with Rooftop Housing Group business processes.
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Rooftop Housing Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix Events | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019 Rooftop Housing Group implemented Wix Events on its Wix.com-hosted website as part of Web Content Management. Wix Events is used to publish event listings and manage registrations and ticketing directly through the site, tying event content into the organization’s public web presence. The deployment concentrated on community and tenant-facing events, embedding event pages and calendars within the main site navigation to present a unified content experience.
Configuration leveraged Wix Events capabilities including calendar driven listings, customizable registration forms, ticket types and attendee lists, all managed through the Wix Events admin console. Content editors and community teams use the Wix dashboard to create events, set availability and publish pages without additional backend infrastructure, aligning event metadata with existing site content. Standard Web Content Management workflows manage imagery, event descriptions and page placement alongside other website content.
Operational ownership is held by marketing and community engagement teams who administer event creation, schedule publication and attendee communications via the Wix platform. Governance is enforced through role based access and editorial publishing workflows within the Wix environment, integrating event operations into the site content governance model. The implementation is confined to the public web channel hosted on Wix.com and does not indicate external system integrations beyond the Wix environment.
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Web Content Management | Content Management |
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2022 | 2022 |
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Rooftop Housing Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Rooftop Housing Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Rooftop Housing Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Rooftop Housing Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rooftop Housing Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-05 | Rooftop Housing Group | Evaluated | CoachHub | CoachHub Digital Coaching | Digital Coaching | HCM |
| 2025-04-17 | Rooftop Housing Group | Evaluated | OpenText | OpenText Exstream | Customer Engagement | CRM |
| 2025-02-12 | Rooftop Housing Group | Evaluated | Microsoft | Microsoft 365 Copilot | Generative AI Platforms | AI Development |