Kabul, 43207,
Afghanistan
Roshan Afghanistan Technographics
Roshan Afghanistan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roshan Afghanistan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Roshan Afghanistan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roshan Afghanistan has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Progress Sitefinity for Content Management in 2015, ESKA CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roshan Afghanistan is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roshan Afghanistan revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roshan Afghanistan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roshan Afghanistan Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Progress Sitefinity | Content Management | Content Management | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ESKADENIA Software | Legacy | ESKA CRM | CRM | CRM | Matrixx Software | 2020 | 2020 |
In 2020 Roshan Afghanistan implemented ESKA CRM from ESKADENIA Software as part of a broader BSS and OSS program to digitalize customer care and centralize customer interaction workflows. The project was scoped to deliver a CRM capability that consolidates customer contacts and service operations for the operator, positioning ESKA Digital CRM as the primary system of record for customer care and 360 insight.
ESKA Digital CRM deployment focused on customer care functional modules and standard CRM workflows, configured to support case handling, customer profile consolidation, and service orchestration. Configuration work included data model alignment for customer records and the implementation of analytics-driven profile aggregation to enable a unified view across service and billing contexts.
The implementation integrated directly with mediation and analytics systems, and charging was delivered in partnership with Matrixx Software to handle real-time rating and charging interfaces. Integration points were designed to sit within Roshan Afghanistan’s BSS and OSS stack so that CRM records, mediation feeds, charging events, and analytics outputs provided consistent inputs to the customer 360 capability.
Delivery and rollout were completed and the solution was taken live during the COVID-19 lockdown, with the project executed in collaboration with Matrixx Software and ESKADENIA Software. The go live resulted in an integrated customer care and 360-insight capability for the operator, enabling centralized customer servicing and analytics driven customer profiling through the ESKA CRM implementation.
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Roshan Afghanistan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Roshan Afghanistan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||