RACV
Level 7, 485 Bourke Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9944-8888
Professional Services
RACV Technographics
RACV Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RACV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 RACV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RACV has purchased the following applications: SAP Concur Invoice for AP Automation in 2017, SAP SuccessFactors Compensation for Compensation Management in 2014, Tableau for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RACV is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RACV revenues, which have grown to $606.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RACV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RACV Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, RACV implemented SAP Concur Invoice. SAP Concur Invoice was deployed as an AP Automation application to centralize Accounts Payable processing within RACV’s Shared Services team based at the Head Office in Melbourne CBD, supporting enterprise Accounts Payable workflows across the organisation.
The implementation focused on standardizing invoice capture, automated routing and approval workflows, line‑level validation and coding to finance ledgers, and supplier invoice lifecycle management consistent with AP Automation capabilities. SAP Concur Invoice was positioned to operate alongside RACV’s broader HR and people systems, including the SuccessFactors Suite with Employee Central, payroll and time and attendance modules, plus learning, health and safety, and onboarding platforms, aligning AP processing with Shared Services controls. Governance was routed through the Shared Services team to enforce consistent approval matrices and invoice handling procedures, and the deployment emphasized configuration of approval workflows and role-based access to support People and Culture and finance functions.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Tax Management | ERP Financial Management |
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2025 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2014 | 2014 |
In 2014, RACV implemented SAP SuccessFactors Compensation. The rollout targeted Compensation Management alongside SAP SuccessFactors Employee Central, Onboarding and Recruitment to centralize HR driven pay planning and talent workflow processes.
The SAP SuccessFactors Compensation implementation included configuration of compensation planning workflows, role based approval routing, and data model alignment with the organisation's job and position structures. Functional workstreams covered compensation eligibility, pay component mapping and the creation of solution design workbooks to capture business rules and configuration decisions.
An interface between SAP SuccessFactors and Chris21 Payroll was implemented to exchange compensation and payroll-relevant data, supported by designed and executed data conversion and reconciliation strategies. The program gathered business requirements with subject matter experts and functional leads, produced solution test cases, coordinated user acceptance testing and payroll parallel testing, and managed issue resolution while preparing functional deliverables for each project stage.
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2011 | 2011 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, RACV implemented Tableau to establish a centralized Analytics and BI capability supporting HR and payroll reporting for an employee payment entitlements remediation program. RACV deployed Tableau to provide cross functional visibility for HR, payroll, testing, and finance teams, aligning Analytics and BI outputs with remediation governance and stakeholder requirements.
Tableau was configured to deliver interactive dashboards, visualizations, and data modeling layers consistent with Analytics and BI best practices, with data preparation and extracts staged for reporting. The implementation leveraged SQL based data preparation and Excel as part of the data pipeline, and coexisted with selective use of Power BI for complementary analysis, while Tableau served as the primary visualization and dashboarding layer.
Integrations were explicitly driven by extracts from operational systems, including Chris21, Kronos, ECP SAP, and EC Employee Connect, which fed consolidated datasets into Tableau for analysis. Tableau dashboards were used to support testing cycles, test governance, defect management, and reporting for Kronos releases, enabling traceability between source extracts and remediation findings.
Program governance was coordinated by an internal project manager working with business stakeholders and an external quantification vendor to prepare data extracts, review award and agreement compliance, and lead user acceptance testing and release testing. Reporting workflows were restructured to centralize remediation analytics in Tableau, supporting structured defect reporting, release validation, and stakeholder sign off processes.
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2025 | 2025 |
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Financial Consolidation and Close | EPM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2015 | 2015 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at RACV
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RACV Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RACV Technographics
RACV is a Professional Services organization based in Australia,
with around 2500 employees and annual revenues of $606.0 million.
RACV operates a diverse technology stack with applications such as
SAP Concur Invoice, SAP SuccessFactors Compensation and Tableau,
covering areas like AP Automation, Compensation Management and Analytics and BI.
RACV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Tableau Software.
RACV recently adopted applications including
Oracle Cloud EPM Tax Reporting in 2025, Oracle Cloud EPM in 2025 and Oracle Cloud EPM Financial Consolidation and Close in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RACV’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RACV’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RACV technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.