Royal Opera House
Bow Street, Covent Garden,
London, WC2E 9DD,
United Kingdom
London, WC2E 9DD,
United Kingdom
44 20 7304 4000
Professional Services
Royal Opera House Technographics
Royal Opera House Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Opera House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2256 Royal Opera House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Opera House has purchased the following applications: Infor SunSystems for ERP Financial in 2013, Amris Applicant Tracking System for Applicant Tracking System in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Opera House is running and its propensity to invest more and deepen its relationship with Infor , PIXID , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Opera House revenues, which have grown to $154.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Opera House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Opera House Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | Sapphire Systems | 2013 | 2013 |
In 2013, Royal Opera House implemented Infor SunSystems as its ERP Financial solution. The Infor SunSystems deployment was delivered with Sapphire Systems as the implementation partner and formed part of a broader 2013 upgrade program that also included Tessitura, payroll systems, and BACs payment processing.
Configured capabilities focused on core finance functions consistent with ERP Financial deployments, including general ledger, accounts payable, accounts receivable, bank reconciliation and cash management, fixed assets control, and consolidated financial reporting. The implementation emphasized configuration of chart of accounts, approval workflows, and financial reporting structures to support corporate accounting and statutory reporting.
Integrations were established between Infor SunSystems and Tessitura to capture ticketing revenue postings, with automated posting interfaces to the payroll system for payroll journal entries, and with BACs payment rails for outgoing disbursements and bank file processing. Operational coverage centered on finance and payroll functions across the Royal Opera House, aligning ticketing revenue, payroll accounting, and payment execution into a single financial ledger.
Governance was managed through a PMO approach, with Sapphire Systems working alongside Royal Opera House finance leadership to run a phased rollout, finalize process and control documentation, and deliver user training for accountants and payroll administrators. The program prioritized workflow standardization, segregation of duties in payment approvals, and centralized financial reporting through Infor SunSystems.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PIXID | Legacy | Amris Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Royal Opera House deployed Amris Applicant Tracking System to power candidate intake and application workflows on its public careers pages. The Amris Applicant Tracking System is implemented as the primary Applicant Tracking System for recruitment activities at the Royal Opera House, supporting talent acquisition across the organization of 2,256 employees in the United Kingdom.
Implementation focused on standard Applicant Tracking System functional modules, including job requisition creation and approval, public job posting and branded application forms, candidate record capture and status tracking, and configurable workflow automation for hiring stages. The configuration emphasized role-based access for recruiters and hiring managers, templated communication and applicant status updates, and data capture aligned with recruitment process requirements.
The deployment is web-embedded on the Royal Opera House website for direct applicant submission and centralized candidate storage within Amris Applicant Tracking System. Operational coverage centers on HR and Talent Acquisition teams and extends to hiring managers across professional services functions, with candidate records consolidated in the ATS for ongoing review and shortlisting.
Governance measures described align with standard Applicant Tracking System practice, including defined approval workflows for requisitions, recruiter and hiring manager permissions, and retention settings to support data protection and privacy requirements in the United Kingdom. Rollout activities emphasized configuring job templates and recruiter workflows to reflect the Royal Opera House hiring processes, while keeping applicant interactions routed through the Amris Applicant Tracking System on the public careers portal.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Royal Opera House implemented Microsoft 365. The Microsoft 365 deployment is used on their website and supports Collaboration across the organisation, reflecting a cloud-first collaboration posture for an institution with 2,256 employees based in the United Kingdom.
The Microsoft 365 implementation centers on standard Collaboration capabilities, including Exchange Online email, SharePoint Online content and intranet services, Microsoft Teams for real-time collaboration, OneDrive for Business file sync, and the Office productivity applications. Configurations emphasize document management, team collaboration workspaces, calendaring, and external sharing controls aligned with collaboration and communications workflows.
Microsoft 365 is surfaced on the Royal Opera House website, indicating integration between cloud collaboration services and public-facing digital properties. Operational coverage extends across corporate communications, marketing, production planning, and administrative functions within UK operations, supporting both desktop and browser-based access patterns for employees and contractors.
Operational governance includes centralized user and access management, role-based administration, content governance and retention policies, and collaboration usage guidelines to manage information lifecycle and external sharing. The Royal Opera House Microsoft 365 Collaboration implementation aligns IT administration and business function collaboration while embedding cloud-hosted content and communication services into the organisation's digital footprint.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
|
2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Royal Opera House
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Royal Opera House Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Royal Opera House Technographics
Royal Opera House is a Professional Services organization based in United Kingdom,
with around 2256 employees and annual revenues of $154.0 million.
Royal Opera House operates a diverse technology stack with applications such as
Infor SunSystems, Amris Applicant Tracking System and Microsoft 365,
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Royal Opera House has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, PIXID and Microsoft.
Royal Opera House recently adopted applications including
DocuSign eSignature in 2022, Adobe Audience Manager in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Opera House’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Opera House’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Opera House technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.