Ryanair
Dublin Office Airside Business Park,
Swords, K67 NY94,
Ireland
Swords, K67 NY94,
Ireland
353 1 945 1212
Transportation
Ryanair Technographics
Ryanair Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ryanair and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27076 Ryanair employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ryanair has purchased the following applications: SAP Business Suite for ERP Financial in 2005, Workable ATS for Applicant Tracking System in 2019, Swiss AS AMOS for Aviation MRO in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ryanair is running and its propensity to invest more and deepen its relationship with SAP , PayPal , Workable or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ryanair revenues, which have grown to $14.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ryanair intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ryanair Tech Stack and Enterprise Applications
Ryanair ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2005 | 2005 |
In 2005, Ryanair implemented SAP Business Suite as its ERP Financial platform for core finance operations. The deployment targeted the airline finance organization and vendor management processes, establishing SAP Business Suite as the central application for invoice processing, authorization controls, and period end accounting.
The SAP Business Suite implementation emphasized accounts payable workflows with staffed processes for entering invoices on the SAP accounts package and confirming authorizations. Functional capabilities implemented included invoice capture and posting, credit reference request handling and credit control workflows, period end close activities in the general ledger, and KPI analysis to monitor new and existing teammates and transactional quality.
Operational coverage centered on the finance team, embedded support for new and existing staff, and vendor relationship management, with day to day activity including providing support to finance team members and building and maintaining vendor relationships. The program incorporated training, mentoring and coaching for both new and existing members to drive consistent use of SAP Business Suite across finance functions.
Governance and procedural controls were reinforced through explicit authorization confirmation steps and standardized credit reference procedures, aligning user roles with financial control requirements. Ongoing activities recorded against the SAP Business Suite implementation included completing period end tasks, routine KPI analysis for teammates, and operational support tasks without explicit external system integrations stated.
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ERP Financial | ERP |
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2021 | 2022 |
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Payment Processing | ERP |
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2018 | 2018 |
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Ryanair HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Ryanair implemented Workable ATS as its Applicant Tracking System and embedded Workable ATS on the Ryanair careers site to capture candidate applications directly through their public job listings. The implementation emphasizes direct application capture on the company website, using the Workable ATS user interface as the primary candidate intake point for open roles.
Configuration focused on core applicant tracking capabilities, including centralized job posting management, candidate pipeline staging, screening and assessment fields, interview scheduling workflows, and offer tracking. Workable ATS was configured to support structured requisition templates and standardized application forms, aligning with typical Applicant Tracking System functional modules for requisition to hire orchestration.
Operationally the deployment serves Ryanair talent acquisition and recruitment teams, routing candidate flows from the careers site into the Workable ATS pipelines for review and progression. The implementation concentrates on career site integration for application capture and on in-system workflow automation to manage candidate status changes and recruiter actions.
Governance changes centered on standardizing hiring workflows and candidate communication protocols within the Workable ATS environment, including requisition approval gates, defined pipeline stages, and role based access for recruiters and hiring managers. The project narrative reflects an application centric approach to recruitment systemization, with Workable ATS positioned as the primary Applicant Tracking System for Ryanair.
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Core HR | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2015 | 2015 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Ryanair ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swiss Aviation Software | Legacy | Swiss AS AMOS | Aviation MRO | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Ryanair implemented Swiss AS AMOS as the primary tooling and maintenance planning application within its Aviation MRO environment. The systems department of Tech Services took operational ownership of the AMOS deployment to monitor and control tooling requirements across Ryanair's base network.
The AMOS implementation focused on tooling inventory and certification workflows in Swiss AS AMOS, configuring capability to track base stock levels, certification and calibration expiry dates, and to orchestrate return and replacement issuance. Configuration captured certification lifecycles and calibration status to ensure tooling is certified, calibrated and fit for tasks in accordance with industry standards.
Operational coverage used Swiss AS AMOS records to coordinate activities with outstations and the stores department, managing logistics for sending replacements and returning soon to expire tools for certification. The role served as the point of contact for external certification vendors and suppliers, and AMOS-produced reports were used to deliver weekly tooling statistics to management for clarification when required.
Governance and process changes centralized tooling control within Tech Services, formalizing responsibilities for monitoring, communication, planning and time management tied to Swiss AS AMOS data. This operational model emphasized integration of logistics, stores, outstations and external vendors around the AMOS tooling and certification workflows to maintain continuous tooling availability and compliance.
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Flight Management | ERP Services and Operations |
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2011 | 2011 |
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Flight Management | ERP Services and Operations |
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2012 | 2012 |
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Ryanair AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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Ryanair AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Speech Recognition AI | AI-Powered Application |
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2021 | 2021 |
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Ryanair Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Ryanair Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2015 | 2016 |
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Ryanair Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Ryanair CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Ryanair ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Ryanair TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2010 | 2010 |
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Ryanair PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Open-Source Database | PaaS |
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2010 | 2010 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Ryanair IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Ryanair CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Ryanair Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP | Managed Services Provider (MSP) |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ryanair
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Technology Officer | CXO | IT | |
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Head of Software Development | Director | IT | |
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Head of Commercial Finance, Planning, Analysis & Research | Director | Finance | |
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IT Service Manager | Manager | IT | |
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Deputy Treasurer | CXO | Finance | |
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Group Treasurer | CXO | Finance | |
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Accounts Payable Team leader | Manager | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Head of Purchasing & Facilities | Director | Operations | |
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Accounts Receivable Manager | Manager | Finance | |
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Head of Finance | Director | Finance | |
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Finance & Operations Systems Manager | Manager | IT | |
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Chief People Officer | CXO | HR | |
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Director Of Customer Service | Director | Customer Service | |
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Senior Information Technology Audit Manager | Manager | IT | |
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IT Infrastructure and Operations Manager | Manager | Finance | |
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Head of Data & Analytics | Director | IT | |
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Human Resource Information System Manager | Manager | HR | |
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Human Resources Director | Director | HR | |
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Assistant HRIS Manager | Manager | HR | |
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Head of Customer Operations, Training & Quality | Director | Customer Service | |
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Service Design and Transformation Manager | Manager | Operations | |
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Customer Service Operations and Disruptions Manager | Manager | Customer Service | |
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Head of Customer Relationship Management | Director | Customer Service | |
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Customer Service Team Lead | Manager | Customer Service | |
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Head Of Payroll | Director | Finance | |
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Payroll Manager | Manager | Finance | |
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Customer Service Manager | Manager | Customer Service | |
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Director of Marketing & Digital | Director | Marketing | |
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Head of Marketing, Brand and Customer Communications | Director | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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CRM Executive | CXO | IT | |
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CFO | CXO | Finance | |
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Head of FP&A | Director | Finance | |
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Head of Sustainability & Finance | Director | Finance | |
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Head Of Financial Planning & Analysis | Director | Finance | |
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Apps Being Evaluated by Ryanair Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ryanair IT executives and key decision makers. This section highlights Ryanair's latest recorded technology evaluations, including Google Gemini for Chatbots and Conversational AI on 2025-06-12, Elavon for Payment Processing on 2025-02-24, and SAP Concur Travel for Travel Management on 2024-11-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ryanair digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-06-12 | Ryanair | Evaluated | Google Gemini | Chatbots and Conversational AI | AI-Powered Application | |
| 2025-02-24 | Ryanair | Evaluated | Elavon | Elavon | Payment Processing | ERP |
| 2024-11-14 | Ryanair | Evaluated | SAP | SAP Concur Travel | Travel Management | ERP Services and Operations |
| 2024-08-12 | Ryanair | Evaluated |
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Customer Experience | CRM |
FAQ - APPS RUN THE WORLD Ryanair Technographics
Ryanair is a Transportation organization based in Ireland,
with around 27076 employees and annual revenues of $14.68 billion.
Ryanair operates a diverse technology stack with applications such as
SAP Business Suite, Workable ATS and Swiss AS AMOS,
covering areas like ERP Financial, Applicant Tracking System and Aviation MRO.
Ryanair has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workable and Swiss Aviation Software.
Ryanair recently adopted applications including
Vercara UltraDNS in 2024, Parly Engage in 2022 and Vodafone Managed Services in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ryanair’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ryanair’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ryanair technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.