Pittsburgh, 15222, PA,
United States
Rycon Construction Technographics
Rycon Construction Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rycon Construction and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Rycon Construction employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rycon Construction has purchased the following applications: COINS ERP for Construction ERP in 2021, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rycon Construction is running and its propensity to invest more and deepen its relationship with COINS Global , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rycon Construction revenues, which have grown to $581.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rycon Construction intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rycon Construction Tech Stack and Enterprise Applications
Rycon Construction ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Rycon Construction implemented COINS ERP to standardize accounts payable and core construction finance workflows across its multioffice contractor operations. COINS ERP was deployed as the enterprise application for Construction ERP functions, with explicit use of COINS OA referenced in job postings as a familiarity requirement for AP personnel.
The implementation emphasized accounts payable capabilities, including vendor invoice verification and entry, invoice to receipt matching, weekly payment scheduling for approved invoices, credit application tracking, and monthly vendor statement reconciliation. Configuration work focused on AP data entry workflows and ledger posting rules, and the deployment included reporting and analysis features used to generate written reports requested by finance managers.
Operational coverage centers on finance and accounts payable teams, with explicit staffing activity at the Pittsburgh office where AP Data Entry Clerks verify and enter supplier invoices, schedule payments, and resolve vendor payment inquiries. The rollout aligned system workflows with existing AP tasks such as scheduling weekly payments and reconciling statements, and introduced role based process controls for invoice handling and vendor communication.
Business functions impacted include accounts payable, vendor management, and financial reporting within Rycon Construction s preconstruction, general contracting, and construction management operations across 40 plus states and multiple regional offices. COINS ERP is positioned as the Construction ERP backbone supporting AP operations and project finance controls, with COINS ERP and COINS OA referenced as the primary applications for these functions.
|
Rycon Construction Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Rycon Construction implemented Microsoft 365. The deployment targeted Collaboration to standardize communication, document workflows, and project coordination across the organization.
Configuration centered on Microsoft 365 core collaboration services, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, OneDrive for user file sync, and the Office desktop and web apps for document authoring and co authoring. Implementation work emphasized site collections, document libraries, Teams channels, and shared collaboration spaces aligned to construction project lifecycles and corporate program management.
Rycon Construction's public website references Microsoft 365, indicating organization wide adoption that extends to corporate communications and site content workflows. Operational coverage spans project teams, field operations, estimating, finance, and HR, with identity and access controls provisioned through Microsoft identity services to enable single sign on and centralized user management.
Governance and workflow restructuring centered on tenant level administration, role based access controls, and document lifecycle policies to manage project documentation and contract records. The Microsoft 365 implementation established a unified Collaboration platform for Rycon Construction to support cross functional teamwork and consistent content governance.
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Rycon Construction CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014 Rycon Construction implemented Zendesk Service as its Customer Support solution, embedding Zendesk Service on its public website to capture client inquiries and subcontractor requests. The web deployment emphasizes on-site ticket capture and case creation through a customer-facing interface, positioning Zendesk Service as the primary channel for incident intake and customer communications within the Customer Support function.
The implementation centers on web-based ticketing and help desk workflows common to the Customer Support category, including ticket routing, SLA-based prioritization, and a knowledge base driven self-service layer. Operational coverage focuses on customer service and project support processes, with configuration and governance oriented around workflow automation, role-based access for support agents, and escalation rules to align field operations and office-based teams.
|
Rycon Construction PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Rycon Construction IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Rycon Construction CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Rycon Construction
Apps Being Evaluated by Rycon Construction Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||