Johns Creek, 30097, GA,
United States
Saia Technographics
Saia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15300 Saia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saia has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2020, Workday Absence Management for Absence and Leave Management in 2020, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saia is running and its propensity to invest more and deepen its relationship with Sage , Ascend Software , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saia revenues, which have grown to $3.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saia Tech Stack and Enterprise Applications
Saia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Saia implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial back-office system and integrated it with Saia Motor Freight Line using Clarity Connect middleware. The deployment focus was on automating order-to-cash and fulfillment workflows by linking front-end shipping and eCommerce touchpoints to the ERP Financial ledger and transactional layers.
The implementation configured automated creation and synchronization of customer records, sales orders and quotes, inventory updates, and shipping detail exchanges, along with activity logging to support customer profiles and service workflows. Core ERP Financial functions were aligned with these flows to ensure financial posting, invoicing and order validation processes supported the automated order processing and quote routing capabilities.
Integration architecture used Clarity Connect as the middleware platform and leveraged connector and adapter patterns to bridge SaaS and on-premises endpoints. In common SaaS scenarios Clarity Connect is installed alongside cloud-hosted storefronts and communicates across a secured Internet connection, while for on-premises ERP installations Clarity Connect is deployed inside the corporate network and configured with IP exceptions, specific ports and public/private key combinations so the on-prem connector can securely communicate with cloud adapters.
Governance centered on business logic encapsulated as events, triggers and rules that route sales orders to staff for review, update inventory in near real time and surface shipping options to customers. Security and performance criteria were explicitly considered when designing endpoint access and data flows, and the integrated solution aimed to reduce manual intervention, improve customer self-service and accelerate order processing by making Sage Business Cloud X3 the transactional source of truth for ERP Financial and fulfillment operations.
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Expense Management | ERP |
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2013 | 2013 |
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Saia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2021 |
In 2020, Saia implemented Workday Absence Management. Workday Absence Management, classified under Absence and Leave Management, was provisioned to support the company HR function and more than 10,000 end users across Saia's United States operations.
The deployment was managed within an existing Workday estate and configuration scope included integration with core Workday modules such as HCM, Compensation, Reporting, Time Tracking and Performance Build. The internal HRIS team owned ongoing system configuration, build and testing activities, including biannual tenant upgrades and regression testing, creation of release management plans, and the preparation of training materials prior to production launches.
Integrations were exercised through configuration and testing between Workday and third party or custom solutions, with the HRIS team guiding requirements and test cycles. Security and operational controls were maintained, including the maintenance and assignment of security groups and roles, routine system audits for data validation and integrity, and management of complex workflow rules and data validations to support absence request, approval and accrual processes.
Governance centered on a centralized HRIS support model that served as primary point of contact for HR and end users, coordinated cross functional requirements, supported deployments across business functions, and provided training and mentoring for ongoing support and extension of the absence management capability.
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Compensation Management | HCM |
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2020 | 2021 |
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Core HR | HCM |
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2020 | 2021 |
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Performance and Goal Management | HCM |
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2020 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2021 |
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Saia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Saia implemented Microsoft Power BI to support Internal Audit and enterprise risk management. The deployment is categorized as Analytics and BI and centers on audit analytics, continuous monitoring, and interactive visualization to support financial, operational, and compliance audit workflows.
Microsoft Power BI was configured to produce reusable dashboards, paginated and ad hoc reports, and visualizations tied to semantic models in SQL Server Analysis Services SSAS. Data preparation and transformation workflows were built using Alteryx and Excel Power Query, with SQL and Python scripts used for extraction, cleansing, and automation of repeatable testing routines. The implementation emphasized report-level modeling, role level security, and scheduled refresh patterns to enable near real time monitoring of audit controls.
Integrations explicitly include Alteryx, SQL Server Analysis Services SSAS, Excel Power Query pipelines, and direct SQL and Python based data ingestion from source systems, supporting end to end ETL into Microsoft Power BI. Operational coverage focused on internal audit teams and corporate audit reporting, extending analytics outputs to risk management, finance, and compliance stakeholders. Functional use cases implemented include anomaly detection, continuous auditing, automated test execution, and management dashboards for executive reporting.
Governance incorporated Global Internal Audit Standards into analytics design, with established controls over data preparation, model versioning, and report distribution to align analytics with audit methodology. The rollout emphasized repeatable workflows and analytics templates to standardize testing and reporting across audit engagements. The Microsoft Power BI deployment improved the efficiency and effectiveness of audits and supported more consistent, insight driven audit recommendations.
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Saia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Saia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Saia SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2020 | 2020 |
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Saia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2013 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Saia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Saia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Saia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Saia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Saia
Apps Being Evaluated by Saia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-04 | Saia | Evaluated | Samsara | Samsara Platform | Real-Time Transportation Visibility | SCM |