Samaritan Health Services
815 NW 9th,
Corvallis, 97330, OR,
United States
Corvallis, 97330, OR,
United States
1 541-768-5111
Healthcare
Samaritan Health Services Technographics
Samaritan Health Services Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samaritan Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Samaritan Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samaritan Health Services has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2016, Cognizant TriZetto Facets for Core Admin Processing System in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samaritan Health Services is running and its propensity to invest more and deepen its relationship with UKG , Cognizant , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samaritan Health Services revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samaritan Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samaritan Health Services Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Samaritan Health Services deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The application is exposed to employees via the organization's Kronos portal at https://kronos.samhealth.org, providing a centralized access point for scheduling and time capture.
The implementation emphasizes core Workforce Management capabilities, including time and attendance, employee scheduling, absence management, manager self service, and enforcement of healthcare labor rules. Configuration centers on roster based scheduling and shift coverage workflows to support clinical and nursing staffing patterns common in health systems.
Operational coverage spans Samaritan Health Services enterprise workforce, supporting clinical, nursing, ancillary, and facilities staff across its United States operations and serving an employee base of approximately 6000. UKG Workforce Central supports HR and operations functions responsible for workforce planning, staffing execution, and day to day schedule management.
Governance was organized around centralized timekeeping policies and manager approval workflows, with role based access and administrative controls configured within UKG Workforce Central to align schedule change requests and absence approvals to organizational rules. The deployment is surfaced through the samhealth Kronos portal so employees and managers interact directly with UKG Workforce Central for schedule management and time reporting.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Samaritan Health Services implemented Cognizant TriZetto Facets as its Core Admin Processing System to support Samaritan Health Plan administration and operational reporting. The deployment targeted payer core processing and reporting workflows, with the Cognizant TriZetto Facets application serving as the central policy, enrollment, and adjudication data store for plan operations.
The implementation included deep configuration and custom development around the Facets data model, where developers created stored procedures, functions, scripts, tables, views, and T SQL queries on Microsoft SQL Server. Data modeling and development of a SQL Server based data warehouse were part of the scope, alongside design and maintenance of complex Cognos and Crystal reporting solutions for structured reporting needs.
Operational integrations were built between the Cognizant TriZetto Facets instance, the SQL Server data warehouse, and Cognos Crystal reporting environments to populate the CMS Universe project reports. Workstreams required collaboration with cross functional business stakeholders to define report specifications and data sources, ensuring the Core Admin Processing System fed downstream compliance and analytics pipelines.
Delivery followed an Agile Scrum approach with sprint planning, daily standups, and sprint reviews, and development work encompassed the full software development lifecycle. A Facets Developer engagement documented from December 2023 to May 2024 reflected continued enhancement and support activities, reinforcing the initial 2021 implementation while maintaining alignment with business requirements.
Reporting governance emphasized CMS regulatory compliance and quality, with reports and data models designed to meet CMS regulations and industry best practices. The implementation prioritized structured reporting, data warehousing, and Facets custom solutions to sustain plan level compliance and operational reporting needs.
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Medical Care Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Samaritan Health Services implemented Microsoft 365 as a core Collaboration platform across its organization. The cloud hosted Microsoft 365 deployment was provisioned for Samaritan's United States workforce of approximately 6000 employees and centralizes productivity, email, and team communication services.
The Microsoft 365 implementation leverages standard Collaboration capabilities including enterprise email, SharePoint Online and OneDrive document collaboration, Microsoft Teams for meetings and chat, and the Office client suite to support clinical, administrative, and IT productivity workflows. The deployment also extends to public web touchpoints, with Microsoft 365 elements embedded on samhealth.org, and governance practices emphasize centralized identity and access provisioning and information governance aligned to healthcare operational requirements.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Samaritan Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Samaritan Health Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Samaritan Health Services Technographics
Samaritan Health Services is a Healthcare organization based in United States,
with around 6000 employees and annual revenues of $1.69 billion.
Samaritan Health Services operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Cognizant TriZetto Facets and Microsoft 365,
covering areas like Workforce Management, Core Admin Processing System and Collaboration.
Samaritan Health Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Cognizant and Microsoft.
Samaritan Health Services recently adopted applications including
Cognizant TriZetto Facets in 2021, DocuSign eSignature in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samaritan Health Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samaritan Health Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samaritan Health Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.