Samlex America
103-4268 Lozells Avenue,
Burnaby, V5A 0C6, BC,
Canada
Burnaby, V5A 0C6, BC,
Canada
1 604-525-3836
Professional Services
Samlex America Technographics
Samlex America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samlex America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Samlex America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samlex America has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Zoho SalesIQ for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samlex America is running and its propensity to invest more and deepen its relationship with Oracle , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samlex America revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samlex America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samlex America Tech Stack and Enterprise Applications
Samlex America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Samlex America implemented Oracle NetSuite ERP to centralize its financial operations. The deployment was positioned as an ERP Financial initiative for the 40 person Canadian professional services firm and focused on establishing a unified financial management platform.
Configuration and modules emphasized standard ERP Financial capabilities, with attention to general ledger, accounts payable, accounts receivable, cash management and financial reporting functionality. Implementation work included chart of accounts design, period close controls, role based access setup and data import routines to onboard historical financial records into Oracle NetSuite ERP.
Operational coverage targeted corporate finance and accounting, extending to billing and order to cash processes that support professional services revenue flows. Governance changes documented during rollout included centralized transaction workflows, formalized month end close procedures and defined user provisioning to enforce financial controls and auditability.
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Samlex America AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Samlex America implemented Zoho SalesIQ on its public website to introduce automated conversational support and structured lead capture. The deployment is aligned with Chatbots and Conversational AI capabilities to support customer engagement for a 40 person professional services firm.
Zoho SalesIQ was configured with a web live chat widget, bot driven conversational flows, visitor tracking, proactive greeting rules, and standardized canned responses to ensure consistent first touch. The implementation captured chat transcripts and visitor profiles inside the Zoho SalesIQ console, and used automation to classify visitor intent and surface qualifying signals for follow up.
Operational coverage was limited to the company website and targeted customer interactions across sales and support functions, with a small internal team owning configuration and response governance. Governance included defined response workflows, message templates, and escalation paths to human agents to manage handoffs and maintain response standards.
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Samlex America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Samlex America implemented Microsoft 365 as its Collaboration platform. The deployment covers the Professional Services organization of approximately 40 employees and is cited on the company website, indicating Microsoft 365 is used as part of the firm’s corporate digital workplace.
The implementation leverages Microsoft 365 as a cloud SaaS single tenant provisioned for centralized administration, supporting core Collaboration capabilities including corporate email, document sharing, file sync, and team communication. Functional modules include Exchange Online for email, SharePoint and OneDrive for document management and persistent file access, and Microsoft Teams for synchronous collaboration and meetings. Identity and access management are aligned with Azure Active Directory to centralize user provisioning, role based access and administrative controls, while governance is implemented at the tenant level through policy configuration, retention and compliance settings to support internal communications, client document exchange and project coordination in the professional services business function.
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Samlex America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Samlex America PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Samlex America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Samlex America
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP Operations | VP | Operations | |
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Vice President Marketing | VP | Marketing | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by Samlex America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samlex America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samlex America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Samlex America Technographics
Samlex America is a Professional Services organization based in Canada,
with around 40 employees and annual revenues of $4.0 million.
Samlex America operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zoho SalesIQ and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Samlex America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zoho Corp. and Microsoft.
Samlex America recently adopted applications including
Zoho SalesIQ in 2021, Mixpanel in 2021 and Microsoft Oribi Analytics in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samlex America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samlex America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samlex America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.