AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Samoa Water Authority Tech Stack and Enterprise Applications

Samoa Water Authority ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Milsoft Utility Solutions Legacy Daffron Financial Management System ERP Financial ERP n/a 2007 2008
In 2007, Samoa Water Authority deployed the Daffron Financial Management System from Milsoft Utility Solutions as its core ERP Financial platform. The Daffron Financial Management System implementation includes both financial management functions and a Customer Information System module, with the CIS used to manage billing for water customers and to track customer complaints. The ERP Financial implementation was configured to centralize core financial workflows including general ledger processing, accounts receivable and billing orchestration, and revenue accounting linked to utility billing operations. The Customer Information System module is configured to create and maintain customer accounts, record meter and billing data, and log complaint and incident records, enabling end to end billing and customer service workflows within the same application stack. Operational coverage is focused on Samoa Water Authority finance, billing and customer service functions across the utility in Samoa, supporting day to day billing cycles and complaint recording for water customers. Governance observations note that systematic resolution of incidents and customer complaints across all infrastructure is an area for improvement, and that if such improvements were pursued, Samoa Water Authority would serve as a useful case study given its current level of advancement in managing customer billing and customer complaints.
Payment Processing ERP 2022 2022
Payment Processing ERP 2022 2022
Samoa Water Authority Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Samoa Water Authority Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DotNetNuke Legacy DNN Evoq Content Web Content Management Content Management n/a 2016 2016
Web Content Management Content Management 2016 2016
Samoa Water Authority eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2024 2024
Samoa Water Authority CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2022 2022
Tag Management CRM 2023 2023
Utilities Customer Care and Billing CRM 2007 2007
Samoa Water Authority IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Samoa Water Authority

First Name Last Name Title Function Department Email Phone
Communications & Information Technology Manager Manager IT
CEO, Managing Director CXO Operations
Team Leader - CIT Network & Systems Manager IT
Senior Administration Officer Manager Finance
Manager Technical Projects & Asset Management Manager Operations
Corporate Administration, Human Resources & Public Relations Manager HR
Manager Commercial Manager Finance

Apps Being Evaluated by Samoa Water Authority Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samoa Water Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samoa Water Authority digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Samoa Water Authority Technographics
Samoa Water Authority is a Government organization based in Samoa, with around 299 employees and annual revenues of $30.0 million.
Samoa Water Authority operates a diverse technology stack with applications such as Daffron Financial Management System, Microsoft 365 and DNN Evoq Content, covering areas like ERP Financial, Collaboration and Web Content Management.
Samoa Water Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Milsoft Utility Solutions, Microsoft and DotNetNuke.
Samoa Water Authority recently adopted applications including WooCommerce in 2024, Google Tag Manager in 2023 and Vodafone MTala in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates Samoa Water Authority’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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