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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Samson Manufacturing Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Field Service (ex ClickSoftware) Field Service Management ERP Services and Operations NeuraFlash 2019 2019
In 2019, Samson Manufacturing implemented Salesforce Field Service (ex ClickSoftware) to centralize its field operations on a single cloud platform. The deployment targeted Field Service Management requirements and was executed with NeuraFlash as the implementation partner. The implementation configured Salesforce Field Service Lightning as the operational core and incorporated product areas including Sales Cloud, Service Cloud, Platform, Community Cloud, Master - Field Service Lightning, and Einstein Analytics. Functional capabilities implemented include work order management, scheduling and dispatch, mobile technician workflows, service contracts and entitlement handling, and configuration of service queues and dispatcher consoles. Architecturally the solution was delivered within a cloud-native Salesforce org, leveraging the Field Service Lightning managed components for dispatch and mobile, Platform customization for service objects and business rules, Community Cloud to expose customer-facing portals, and Einstein Analytics for operational reporting. Integration points established include case to work order lifecycle orchestration with Service Cloud and service to sales handoff with Sales Cloud, while Platform components supported custom data models and automation. NeuraFlash led a phased rollout and governance buildout, configuring technician profiles, permissions, data ownership rules, and dispatcher workflows, while providing configuration handover and user enablement for service and sales teams. The implementation concentrated on operationalizing field technician execution and formalizing service workflows within Samson Manufacturing’s service organization.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Miva Legacy Miva Merchant eCommerce eCommerce n/a 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2011 2011
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Samson Manufacturing
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Samson Manufacturing Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Samson Manufacturing Technographics

Samson Manufacturing is a Manufacturing organization based in United States, with around 37 employees and annual revenues of $5.0 million.

Samson Manufacturing operates a diverse technology stack with applications such as Salesforce Field Service (ex ClickSoftware), Microsoft 365 and Miva Merchant, covering areas like Field Service Management, Collaboration and eCommerce.

Samson Manufacturing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Microsoft and Miva.

Samson Manufacturing recently adopted applications including Amazon EC2 in 2021, Salesforce Field Service (ex ClickSoftware) in 2019 and Microsoft 365 in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Samson Manufacturing’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Samson Manufacturing’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Samson Manufacturing technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.