Riyadh, 11481,
Saudi Arabia
Saudi Ceramic Company Technographics
Saudi Ceramic Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saudi Ceramic Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Saudi Ceramic Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saudi Ceramic Company has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Adobe Commerce (ex Magento) for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saudi Ceramic Company is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saudi Ceramic Company revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saudi Ceramic Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saudi Ceramic Company Tech Stack and Enterprise Applications
Saudi Ceramic Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Saudi Ceramic Company implemented Tawk.to on its public website to add customer-facing chat capability in the Chatbots and Conversational AI category. The deployment used the Tawk.to web widget model, embedding a client-side JavaScript snippet into site templates while the vendor operated the cloud-hosted session, messaging, and transcript services. The architecture was primarily front-end instrumentation with a SaaS control plane for administrative configuration, agent inboxes, and web dashboard functionality.
The implementation focused on live chat functionality, visitor monitoring, canned responses, and chat transcript capture, aligning with Chatbots and Conversational AI functional workflows. Operational scope targeted website visitors and the company customer service and sales touchpoints, with configuration of agent accounts, routing rules, and the administrative console for message moderation. Governance centered on centralized admin control within the Tawk.to dashboard and phased web page rollout, with no enterprise back-office integrations specified in the source.
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Saudi Ceramic Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Saudi Ceramic Company implemented Microsoft 365 as its Collaboration platform. The deployment uses a cloud-hosted Microsoft 365 tenant model and includes standard Microsoft 365 modules such as Exchange Online for email, SharePoint Online for content and intranet, OneDrive for Business for personal file sync, and Microsoft Teams for messaging and meetings, reflecting typical Collaboration capabilities for a mid-sized manufacturing organization.
Public site indicators show Saudi Ceramic Company is using Microsoft 365 on their website, indicating Microsoft 365 services are surfaced through corporate web assets. Implementation scope centers on corporate communications and document management across administrative and operational groups, with governance inferred to focus on tenant-level user provisioning, role-based access controls, and SharePoint site lifecycle processes to manage content and compliance.
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Saudi Ceramic Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Saudi Ceramic Company implemented Adobe Commerce (ex Magento) as its eCommerce platform. Adobe Commerce (ex Magento) is deployed on saudiceramics.com as the company’s public web storefront to manage online product listings, customer accounts, and transaction flows.
The implementation leverages core Adobe Commerce capabilities including product catalog management, content management for product and category pages, shopping cart and checkout workflows, and customer account management, aligning with eCommerce operations such as digital merchandising, order capture, and customer self-service. The deployment is positioned to support marketing, e-commerce operations, and sales functions across Saudi Ceramic Company, and the source does not document specific system integrations or implementation partners.
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eCommerce | eCommerce |
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2022 | 2022 |
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Saudi Ceramic Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Saudi Ceramic Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Saudi Ceramic Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Saudi Ceramic Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Saudi Ceramic Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-05 | Saudi Ceramic Company | Evaluated | Autodesk | Autodesk AutoCAD | Computer-Aided Design (CAD) | PLM and Engineering |