Scholastic Asia Sdn Bhd
8.01, Plaza First Nationwide, 161, Jalan Tun HS Lee,
Kuala Lumpur, 50000,
Malaysia
Kuala Lumpur, 50000,
Malaysia
60 3-2688 1688
Distribution
Scholastic Asia Sdn Bhd Technographics
Scholastic Asia Sdn Bhd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scholastic Asia Sdn Bhd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 157 Scholastic Asia Sdn Bhd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scholastic Asia Sdn Bhd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scholastic Asia Sdn Bhd is running and its propensity to invest more and deepen its relationship with Oracle , Freshworks , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scholastic Asia Sdn Bhd revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scholastic Asia Sdn Bhd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scholastic Asia Sdn Bhd Tech Stack and Enterprise Applications
Scholastic Asia Sdn Bhd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Scholastic Asia Sdn Bhd implemented Oracle NetSuite ERP to support ERP Financial processes for the SSC Contracts & Commission Team. The deployment focused on systemizing accounts receivable, inventory control tasks, and commission-related financial workflows within the finance function.
Configuration work centered on accounts receivable processing and reporting, commission calculation and tax deduction logic for sales representatives and collectors, and debit and credit adjustments on customer accounts. Inventory adjustments were performed directly in Oracle NetSuite ERP, and the team prepared recurring AR reports as part of the operational cadence.
Sales entry for direct sales business continued to be recorded in an in-house system, while NetSuite was used for inventory adjustments, monthly AR accounts reconciliation, commission computations, and related financial recordkeeping. This delineation indicates a dual-system operational model where NetSuite handled core ERP Financial ledger and inventory adjustments and the in-house system recorded direct sales transactions.
Operational governance emphasized a monthly AR reconciliation cycle and the production of various AR reports by the SSC Contracts & Commission Team, with explicit responsibility for proposing and implementing process improvements. System configuration included automation of commission and tax deduction routines consistent with ERP Financial workflows, and established procedures for debit credit adjustments and reconciliations.
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Scholastic Asia Sdn Bhd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Scholastic Asia Sdn Bhd deployed Freshdesk Messaging (Formerly Freshchat) on its website to manage customer inquiries and site visitor engagement. The implementation leverages the Freshdesk Chat widget to provide real time messaging, bot driven first response, canned replies, conversation routing, and customer context capture consistent with Chatbots and Conversational AI capabilities. Freshdesk Messaging (Formerly Freshchat) is positioned as the primary web chat channel to capture order queries, product information requests, and to open support tickets for follow up.
The deployment scope focuses on customer service and e commerce touchpoints for the distribution business in Malaysia, with agents operating through the Freshdesk Messaging interface to triage conversations and maintain conversation history. Governance centered on formalizing chat workflows, conversation ownership handoff, and standardized response libraries to align conversational handling with existing support processes. Operational emphasis is on web based messaging, asynchronous conversation continuity, and agent assisted bot escalation for common inquiries.
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Scholastic Asia Sdn Bhd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Scholastic Asia Sdn Bhd implemented Cisco Webex Meetings as an embedded conferencing solution on its public website. The Cisco Webex Meetings deployment is surfaced through site join links to provide hosted sessions for internal collaboration and external partner and customer engagements. Scholastic Asia Sdn Bhd uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to support business communication and partner engagement.
The implementation leverages core Cisco Webex Meetings capabilities including audio and video conferencing, screen sharing, recording, and meeting management controls, managed via the vendor administration console. Operational coverage aligns with commercial functions such as sales, distribution coordination, and customer support, with governance focused on meeting administration, access controls, and scheduled meeting workflows delivered through the website embed.
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Collaboration | Collaboration |
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2015 | 2015 |
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Scholastic Asia Sdn Bhd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Scholastic Asia Sdn Bhd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Scholastic Asia Sdn Bhd
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional Finance Manager | Manager | Finance | |
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Senior IT Executive | Director | IT | |
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Regional IT Manager | Manager | IT | |
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Procurement & Supply Manager | Manager | Procurement | |
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Apps Being Evaluated by Scholastic Asia Sdn Bhd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scholastic Asia Sdn Bhd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scholastic Asia Sdn Bhd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Scholastic Asia Sdn Bhd Technographics
Scholastic Asia Sdn Bhd is a Distribution organization based in Malaysia,
with around 157 employees and annual revenues of $41.0 million.
Scholastic Asia Sdn Bhd operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Freshdesk Messaging (Formerly Freshchat) and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Scholastic Asia Sdn Bhd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Freshworks and Cisco Systems.
Scholastic Asia Sdn Bhd recently adopted applications including
Freshdesk Messaging (Formerly Freshchat) in 2021, Cisco Webex Meetings in 2020 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scholastic Asia Sdn Bhd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scholastic Asia Sdn Bhd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scholastic Asia Sdn Bhd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.