Tallmadge, 44278, OH,
United States
SD Myers Technographics
SD Myers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SD Myers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 161 SD Myers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SD Myers has purchased the following applications: Sage Intacct for ERP Financial in 2022, LiveChat for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SD Myers is running and its propensity to invest more and deepen its relationship with Sage , LiveChat, Inc. , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SD Myers revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SD Myers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SD Myers Tech Stack and Enterprise Applications
SD Myers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, SD Myers implemented Sage Intacct as its core ERP Financial application. The company is using Sage Intacct on their website and the deployment is positioned to centralize finance and accounting for its professional services operations, with primary operational scope across corporate finance, accounts payable, accounts receivable, and project accounting functions.
The Sage Intacct implementation was configured to deliver standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, dimensional reporting and project accounting modules appropriate for a professional services firm of this size. The deployment follows a cloud native SaaS model consistent with Sage Intacct, with configuration focused on a centralized chart of accounts, role based access controls, automated financial close workflows and multi dimensional reporting for project and contract level cost tracking. Governance centered on tightening finance workflows and standardizing accounting processes across the organization, with the finance organization as the primary operational owner of the system.
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SD Myers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, SD Myers deployed LiveChat on its public website to provide real time customer engagement. The implementation aligns with Chatbots and Conversational AI capabilities to support inbound customer service and sales inquiry handling.
Configuration focused on the LiveChat web chat widget and the agent console, with standard features such as canned responses, chat routing workflows, session transcripts, and operator presence. The deployment covers the corporate website and is used by customer service and commercial teams to capture and respond to web inquiries via the LiveChat application. Governance centered on chat handling processes, response script libraries, and transcript retention policies to standardize agent workflows and escalation paths.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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SD Myers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 SD Myers implemented Adobe Connect for Audio Video and Web Conferencing on its website. The deployment embeds Adobe Connect meeting and webinar rooms on the public-facing site to deliver client-facing webcasts, instructor-led training, and remote project reviews for professional services engagements. Adobe Connect is used for scheduled webinars, on-demand recordings, screen and content sharing, attendee management, and breakout room workflows to standardize virtual engagement and training delivery. Operational coverage centers on client services and training teams, with administrative configuration via Adobe Connect room templates and user provisioning to control external and internal access. Governance has been organized around meeting lifecycle controls, recording retention, and event templates to ensure consistent content management and attendee reporting across web-hosted sessions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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SD Myers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SD Myers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SD Myers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at SD Myers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SD Myers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||