Singapore, 349585,
Singapore
SEACAD Technologies Pte Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SEACAD Technologies Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 SEACAD Technologies Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SEACAD Technologies Pte Ltd has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, Zendesk Chat for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SEACAD Technologies Pte Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Crisp IM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SEACAD Technologies Pte Ltd revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SEACAD Technologies Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, SEACAD Technologies Pte Ltd deployed Microsoft Dynamics GP as its ERP Financial application. The implementation targeted the company finance function in Singapore for an 80-employee professional services firm, positioning Microsoft Dynamics GP as the core accounting and transaction engine for purchasing, sales processing, and inventory control.
Microsoft Dynamics GP was configured to support core financial and transaction modules, with explicit use of SOP Sales Order Processing, POP Purchasing, and Inventory modules. The team developed and maintained a highly customized Sales Quotation program written in C# .Net that extended Microsoft Dynamics GP using the MSGP e-connector and Dynamics GP SDKs to automate quote-to-order handoffs and persist quoting data inside GP.
Operational ownership resided with the company System Administrator who deployed and maintained Microsoft Dynamics GP alongside existing Dynamics CRM operations, providing application administration, custom development maintenance, and user support. Governance focused on application-level administration, bespoke extension maintenance for sales and finance workflows, and operational coverage across the Singapore site supporting finance and sales business functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 SEACAD Technologies Pte Ltd implemented Zendesk Chat as a customer-facing messaging channel, deploying the application on its public website. SEACAD Technologies Pte Ltd uses Zendesk Chat, categorized as Chatbots and Conversational AI, to support customer service and pre-sales activities through real-time visitor engagement and lead capture on the company website in Singapore.
The deployment used a web-embedded chat widget model that centralizes live messaging, visitor presence detection, canned responses, agent handoff, and offline contact forms, aligning typical Chatbots and Conversational AI capabilities with SEACAD support workflows. Operational coverage is focused on the company website and customer service function, with conversations routed into existing internal support workflows and email escalation when agents are unavailable, requiring configuration of staffing rules, operating hours, and canned response libraries to govern day-to-day chat operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, SEACAD Technologies Pte Ltd deployed Cisco Webex Meetings as its primary Audio Video and Web Conferencing application. The deployment is visible on the corporate website where Cisco Webex Meetings is used to provide client-facing meeting access and public scheduling for remote consultations and demonstrations. SEACAD Technologies Pte Ltd uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to support client collaboration and internal meeting workflows across its Singapore operations.
The Cisco Webex Meetings implementation leverages standard conferencing capabilities including scheduled meetings, HD video, screen sharing, meeting recording, and participant controls to support consulting engagements and sales demonstrations. Configuration emphasizes web-embedded meeting access and hosted meeting links on the corporate site to streamline client join flows, while maintaining meeting-level controls and access management consistent with Audio Video and Web Conferencing functional expectations. Cisco Webex Meetings is instrumented as the companywide conferencing layer for synchronous collaboration.
Operational coverage includes Sales, Consulting, and Delivery teams, with usage centered on client workshops, remote project reviews, and internal coordination. Administrative governance is organized around meeting policies, user account provisioning, and meeting security settings to control external access and meeting moderation. The implementation narrative focuses on embedding Cisco Webex Meetings into online client access pathways and standardizing synchronous collaboration for business functions that rely on real-time audio and video communication.
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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