London, SE1 0DN,
United Kingdom
Secure Data Management Technographics
Secure Data Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Secure Data Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Secure Data Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Secure Data Management has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2019, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Secure Data Management is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Secure Data Management revenues, which have grown to $58.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Secure Data Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Secure Data Management Tech Stack and Enterprise Applications
Secure Data Management AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Secure Data Management deployed Zendesk Chat for website-based customer engagement. The deployment uses Zendesk Chat as a cloud-hosted chat widget embedded on the corporate website, classified in the Chatbots and Conversational AI category. The implementation supports live customer service interactions and front-line website engagement for the company's small support organization.
The Zendesk Chat configuration includes real-time messaging, visitor presence and session tracking, chat routing to available agents, and transcript capture for subsequent follow-up and internal knowledge capture. Operational ownership is concentrated within the customer support function and website operations, with staffing and routing scaled to a 10 employee organization. Governance and workflow adjustments focused on integrating live chat as the primary web contact channel and capturing chat records to inform response workflows and case handling.
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Secure Data Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Secure Data Management implemented Microsoft 365 to establish a cloud-first Collaboration platform for its UK distribution operations. Microsoft 365 serves as the primary Collaboration application supporting internal productivity, communications, and document workflows for the company.
The deployment consolidated cloud-hosted email, document collaboration, shared file storage and real-time communication capabilities under a single Microsoft 365 tenant. Configuration focused on centralized user provisioning, role-based access controls and browser-accessible content so Microsoft 365 services could be referenced and used directly from the company website.
Operational coverage was aligned to the small internal teams that run the business in the United Kingdom, embedding Collaboration functionality into day-to-day office workflows. Governance emphasized tenant-level administration, cloud identity and policy controls to manage access and content lifecycle in Microsoft 365.
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Secure Data Management CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, Secure Data Management deployed Zoominfo Platform to support Account Based Marketing on their website. The Zoominfo Platform is instrumented to capture website visitor intent signals, enrich account and contact records with firmographic data, and enable account identification and targeted segmentation for outbound and inbound outreach. Deployment is implemented via website tagging and platform-managed enrichment, enabling real-time overlays of account intelligence onto web interactions to support targeted engagement workflows.
Secure Data Management uses Zoominfo Platform for Account Based Marketing to inform sales and marketing workflows across its UK distribution operations. Functional modules in use include account identification, intent signal aggregation, contact and company enrichment, and ABM list segmentation, which feed into internal lead qualification and prioritization processes. Governance is centered on account list stewardship and access controls within the Zoominfo Platform to maintain segmentation rules and ensure consistent use of enriched data across marketing and sales activities.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Secure Data Management PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Secure Data Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Secure Data Management CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Secure Data Management
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Secure Data Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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