Sedgwick Australia
Level 7, 207 Kent Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9934 5000
Insurance
Sedgwick Australia Technographics
Sedgwick Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sedgwick Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 465 Sedgwick Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sedgwick Australia has purchased the following applications: SAP HCM (HR) for Core HR in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sedgwick Australia is running and its propensity to invest more and deepen its relationship with SAP , ADP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sedgwick Australia revenues, which have grown to $195.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sedgwick Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sedgwick Australia Tech Stack and Enterprise Applications
Sedgwick Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Sedgwick Australia implemented SAP HCM (HR) as its Core HR system. The SAP HCM (HR) deployment centralized employee master data, position management, and transactional HR processing for the organization. The scope covered HR administration for Sedgwick Australia’s workforce of roughly 465 employees.
The SAP HCM (HR) footprint included standard Core HR functional modules such as Personnel Administration, Organizational Management, Time Management, and payroll integration points, along with Employee Self Service for manager and employee workflows. Configuration work emphasized canonical HR master data models, role based access controls, and automated time capture to payroll flows consistent with Core HR operations. The implementation also encompassed configuration for HR reporting and compliance record keeping aligned to Australian workforce requirements.
SAP HCM (HR) was integrated with a set of adjacent operational applications, including KRONOS HR tools for workforce and timekeeping data, TAMS Cains for talent and training administration, Juris Claims Software to coordinate HR support for claims processing, Gensuite OSHA Software for safety and compliance records, and Microsoft Office for document and workflow interchange. Operational governance was structured to centralize HR records, standardize processes across HR and related departments, and orchestrate system feeds between timekeeping, claims, safety and payroll applications.
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Payroll | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2018 | 2018 |
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Sedgwick Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Sedgwick Australia implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding Cisco Webex Meetings on the corporate website to provide direct meeting access and public-facing join flows. The deployment aligned Audio Video and Web Conferencing with client engagement use cases, enabling web-initiated sessions for advisor interactions and external consultations. Sedgwick Australia uses Cisco Webex Meetings to support client-facing meetings and internal collaboration across core business functions.
Functionally the implementation leverages standard Cisco Webex Meetings capabilities, including video conferencing, screen sharing, meeting recording, attendee management, and host controls, configured to support virtual claims reviews and remote client consultations. Administrative governance is centralized through conferencing policy and meeting configuration to standardize scheduling, access, and participant controls across departments. This positions Sedgwick Australia Cisco Webex Meetings Audio Video and Web Conferencing to serve as the primary channel for web-based client engagement and internal collaboration workflows.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Sedgwick Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Sedgwick Australia deployed DocuSign eSignature as its web-facing electronic signing solution, embedding signature capture directly into pages on sedgwick.com/au to support client-facing document execution. The implementation places DocuSign eSignature at the center of online contract and form workflows for the Australian business, aligning the application with the companys insurance operations and customer touchpoints.
Configuration focused on Digital Signing capabilities common to the category, including template-driven envelope creation, embedded signing sessions for web users, recipient authentication controls, and persistent audit trails for signed documents. DocuSign eSignature was configured to manage reusable templates and branded signing experiences, and to enforce signature workflow logic and compliance-related metadata at the document level.
Operational coverage emphasizes customer-facing functions, primarily claims intake and client services workflows, with central administration for template governance and signing policies held by operations and legal stakeholders. Governance procedures were established to standardize document templates, control signer authentication levels, and retain audit logs for regulatory review, keeping the implementation scoped to the companys Australian website and its associated business functions.
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Web Content Management | Content Management |
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2018 | 2018 |
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Sedgwick Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sedgwick Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Sedgwick Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sedgwick Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Sedgwick Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer - Asia Pacific | CXO | Finance | |
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Human Resources Officer | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Apps Being Evaluated by Sedgwick Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sedgwick Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sedgwick Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sedgwick Australia Technographics
Sedgwick Australia is a Insurance organization based in Australia,
with around 465 employees and annual revenues of $195.0 million.
Sedgwick Australia operates a diverse technology stack with applications such as
SAP HCM (HR), Cisco Webex Meetings and DocuSign eSignature,
covering areas like Core HR, Audio Video and Web Conferencing and Digital Signing.
Sedgwick Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cisco Systems and DocuSign.
Sedgwick Australia recently adopted applications including
DocuSign eSignature in 2021, Amazon EC2 in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sedgwick Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sedgwick Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sedgwick Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.