London, SW1Y 6AF,
United Kingdom
Leonardo United Kingdom Technographics
Leonardo United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leonardo United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Leonardo United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leonardo United Kingdom has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Hotjar for Customer Experience in 2020, Layton ServiceDesk for IT Service Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leonardo United Kingdom is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leonardo United Kingdom revenues, which have grown to $3.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leonardo United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leonardo United Kingdom Tech Stack and Enterprise Applications
Leonardo United Kingdom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Leonardo United Kingdom deployed Cisco Webex Meetings as its Audio Video and Web Conferencing application to support internal and external collaboration. The deployment exposes Cisco Webex Meetings on the corporate website to host customer briefings, partner sessions and externally facing web events while also serving internal program collaboration needs.
Configuration emphasized core meeting modules common to Audio Video and Web Conferencing, including scheduled and ad hoc video conferencing, screen sharing, meeting recording and granular participant controls. Operational coverage centers on UK corporate and program teams, with governance focused on meeting access controls, recording retention policies and administrative policy configuration consistent with a SaaS hosted conferencing model for enterprise meeting orchestration.
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Collaboration | Collaboration |
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2022 | 2022 |
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Leonardo United Kingdom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Leonardo United Kingdom implemented Hotjar within its Customer Experience tooling on the corporate website. The deployment used client-side instrumentation via the Hotjar tracking snippet to capture heatmaps, session recordings, and on-page feedback, reflecting core Customer Experience functional modules. Data collection was scoped to the public web estate and intended to supply qualitative behavior signals to digital experience and product teams. Implementation architecture emphasized front-end analytics rather than backend integration.
Configuration encompassed page-level tagging, sampling rules, and consent gating to align data capture with United Kingdom privacy requirements, with Hotjar outputs consumed in UX research and A/B testing hypothesis formation. Operational ownership was concentrated in digital experience and analytics groups, who incorporated Hotjar data into user journey analysis and conversion rate optimization workflows. The narrative positions Hotjar as a front-end qualitative analytics tool within Leonardo United Kingdom Customer Experience stack.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Leonardo United Kingdom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Layton Technology | Legacy | Layton ServiceDesk | IT Service Management | ITSM | n/a | 2009 | 2009 |
In 2009 Leonardo United Kingdom implemented Layton ServiceDesk as part of its IT Service Management tooling. The deployment included Layton Technology's AuditWizard for automated IT asset discovery and inventory across an approximately 1,400-seat estate in the United Kingdom, with AuditWizard operating in production to improve visibility for license and hardware audits.
Layton ServiceDesk functioned as the IT Service Management platform alongside AuditWizard, combining centralized asset inventory with standard service desk workflows and asset lifecycle tracking consistent with the IT Service Management category. Operational coverage focused on IT operations in the UK, where asset discovery and inventory data were used to support license compliance and hardware audit processes, and the source indicates production use with positive implementation outcomes for IT asset management.
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Leonardo United Kingdom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Leonardo United Kingdom
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Apps Being Evaluated by Leonardo United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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