Boston, 02210, MA,
United States
Servier Pharmaceuticals Technographics
Servier Pharmaceuticals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Servier Pharmaceuticals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Servier Pharmaceuticals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Servier Pharmaceuticals has purchased the following applications: Cvent Event Management for Event Management in 2019, Acquia Cloud for Web Content Management in 2021, Veeva CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Servier Pharmaceuticals is running and its propensity to invest more and deepen its relationship with Cvent , Acquia , Veeva Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Servier Pharmaceuticals revenues, which have grown to $504.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servier Pharmaceuticals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Servier Pharmaceuticals Tech Stack and Enterprise Applications
Servier Pharmaceuticals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cvent | Legacy | Cvent Event Management | Event Management | Collaboration | n/a | 2019 | 2019 |
In 2019 Servier Pharmaceuticals implemented Cvent Event Management as its Event Management platform to manage corporate events in the United States. Cvent Event Management was adopted to centralize the event lifecycle and to provide a single application for registration, attendee management, event websites, and session scheduling.
The implementation covered core Event Management modules including online registration, event website publishing, agenda and session management, speaker and abstract management, attendee tracking, onsite checkin and badge printing, and centralized reporting and analytics. Configuration work focused on standardizing registration flows, building event website templates, and configuring attendee data capture consistent with pharmaceutical event practices.
Operational coverage targeted Servier event teams supporting marketing, commercial, and medical affairs activities in the United States, with the platform used as a customer-facing registration and engagement point. The deployment emphasized consolidated event data and standardized operational processes across Servier’s event program, enabling consistent reporting and data governance for event organizers and stakeholders.
Governance and workflow changes included establishing standardized approval and registration workflows, role based access for event administrators and planners, and formalized procedures for event setup, publishing, and onsite operations. The narrative reflects a purpose built use of Cvent Event Management within Servier Pharmaceuticals to manage end to end event operations and event data for business functions responsible for external meetings and conferences.
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Servier Pharmaceuticals Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Servier Pharmaceuticals deployed Acquia Cloud to run its corporate website, aligning the implementation to the Web Content Management category. Servier Pharmaceuticals uses Acquia Cloud for Web Content Management to support marketing and corporate communications across its public site in the United States.
The implementation emphasized platform hosting and centralized content administration, with configuration focused on content authoring, staged environments for testing and production, and automated deployment pipelines. Standard Web Content Management capabilities such as editorial workflows, role based access control, content caching and platform level security and backup controls were applied to enable consistent publishing and operational stability.
Operational ownership is centered in corporate marketing and communications, with governance implemented through editorial approval workflows and release management to coordinate updates to the public website. Acquia Cloud provides the managed platform services, environment segmentation and monitoring capabilities that underpin these governance and operational practices.
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Servier Pharmaceuticals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Veeva Systems | Legacy | Veeva CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Servier Pharmaceuticals implemented Veeva CRM. Veeva CRM was deployed as the primary CRM to manage day-to-day operations and administration of Commercial, Financial, and R&D systems, with an emphasis on coexisting Salesforce.com and Veeva platform stacks.
The implementation focused on CRM functional capabilities aligned to pharmaceutical commercial operations, including field force automation, customer engagement workflows, and campaign orchestration consistent with CRM category expectations. Configuration work emphasized role-based access, territory and call planning, and workflow automation to support Commercial and medical outreach while aligning operational processes across finance and R&D stakeholders.
Architecturally the deployment operated as a cloud SaaS Veeva CRM instance integrated with adjacent Veeva products, specifically Veeva Vault and Veeva Network, and with Salesforce platforms as stated in internal operations. Integrations were managed to synchronize master customer records and content, and to route incidents and data exchanges between Veeva Vault, Veeva Network, Veeva CRM, and Salesforce platforms using platform integration patterns and APIs.
Operational governance centered on a centralized team responsible for the administration and support of Commercial, Financial, and R&D systems, accountable for day-to-day operations, incident escalation resolution from the Helpdesk, and managing the support relationship with vendors. The program standardized support workflows and change control for Veeva CRM, and maintained cross-platform operational ownership to ensure continuity across Veeva CRM CRM Commercial, Financial, and R&D business functions.
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Servier Pharmaceuticals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Servier Pharmaceuticals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Servier Pharmaceuticals
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Servier Pharmaceuticals Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||