AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

SETCO Solid Tire & Rim Tech Stack and Enterprise Applications

SETCO Solid Tire & Rim AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, SETCO Solid Tire & Rim deployed Zoho SalesIQ on its public website to introduce Chatbots and Conversational AI for customer and prospect engagement. SETCO Solid Tire & Rim implemented Zoho SalesIQ to provide an always on conversational layer on product and parts pages, aligning the application to online inquiry capture and lead qualification workflows for the United States based manufacturer. The deployment configured the Zoho SalesIQ chat widget and the platform's conversational and live chat capabilities, using visitor tracking, proactive chat triggers, scripted responses, and live operator handoffs that are typical of Chatbots and Conversational AI implementations. Operational ownership sits with sales and customer support teams, who manage chat routing, escalation workflows, and response templates, while the solution is instrumented on the corporate website as the primary channel for online customer engagement and inbound support handling.
SETCO Solid Tire & Rim Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016 SETCO Solid Tire & Rim implemented Microsoft 365 as its Collaboration platform. The deployment spans the 87 employee manufacturing company and is visible in the company website source, indicating Microsoft 365 is used on their website to support external and internal communication channels. Configuration appears aligned with standard Microsoft 365 Collaboration capabilities, including Exchange Online for corporate email, SharePoint and OneDrive for document management and versioning, and Microsoft Teams for real time collaboration and conferencing. Administration and identity management are administered through the Microsoft 365 admin tooling and Azure Active Directory to centralize user provisioning, access controls, and policy enforcement. The Microsoft 365 Collaboration environment is applied across business functions such as sales, production planning, and finance to consolidate messaging, file sharing, and team collaboration workflows.
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2021 2021
SETCO Solid Tire & Rim CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy FullStory Customer Experience CRM n/a 2022 2022
In 2022, SETCO Solid Tire & Rim implemented FullStory on its public website. FullStory is deployed as the company’s Customer Experience solution to capture session replay, behavioral analytics, and event‑level interaction data for site-level diagnostic and behavioral analysis. The deployment uses a site-wide FullStory JavaScript instrumentation embedded across the storefront and informational pages, configured to capture pageviews, clicks, form interactions, and searchable session recordings. Implementation emphasis is on event capture, session replay configuration, and interaction indexing to support funnel analysis and user journey investigation. Operational consumption centers on marketing, product, and customer support functions, where session search and playback are used for reproducing issues, validating user flows, and prioritizing UX fixes. Governance and access are managed inside FullStory through role-based viewing and session controls, aligning captured interactions to existing triage and support workflows.
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
SETCO Solid Tire & Rim IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at SETCO Solid Tire & Rim

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SETCO Solid Tire & Rim Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SETCO Solid Tire & Rim IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SETCO Solid Tire & Rim digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD SETCO Solid Tire & Rim Technographics
SETCO Solid Tire & Rim is a Manufacturing organization based in United States, with around 87 employees and annual revenues of $20.0 million.
SETCO Solid Tire & Rim operates a diverse technology stack with applications such as Zoho SalesIQ, Microsoft 365 and FullStory, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
SETCO Solid Tire & Rim has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., Microsoft and FullStory.
SETCO Solid Tire & Rim recently adopted applications including FullStory in 2022, Amazon EC2 in 2022 and Zoho Mail in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SETCO Solid Tire & Rim’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SETCO Solid Tire & Rim’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SETCO Solid Tire & Rim technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.