Idabel, 74745, OK,
United States
SETCO Solid Tire & Rim Technographics
SETCO Solid Tire & Rim Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SETCO Solid Tire & Rim and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87 SETCO Solid Tire & Rim employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SETCO Solid Tire & Rim has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SETCO Solid Tire & Rim is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SETCO Solid Tire & Rim revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SETCO Solid Tire & Rim intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SETCO Solid Tire & Rim Tech Stack and Enterprise Applications
SETCO Solid Tire & Rim AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, SETCO Solid Tire & Rim deployed Zoho SalesIQ on its public website to introduce Chatbots and Conversational AI for customer and prospect engagement. SETCO Solid Tire & Rim implemented Zoho SalesIQ to provide an always on conversational layer on product and parts pages, aligning the application to online inquiry capture and lead qualification workflows for the United States based manufacturer.
The deployment configured the Zoho SalesIQ chat widget and the platform's conversational and live chat capabilities, using visitor tracking, proactive chat triggers, scripted responses, and live operator handoffs that are typical of Chatbots and Conversational AI implementations. Operational ownership sits with sales and customer support teams, who manage chat routing, escalation workflows, and response templates, while the solution is instrumented on the corporate website as the primary channel for online customer engagement and inbound support handling.
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SETCO Solid Tire & Rim Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 SETCO Solid Tire & Rim implemented Microsoft 365 as its Collaboration platform. The deployment spans the 87 employee manufacturing company and is visible in the company website source, indicating Microsoft 365 is used on their website to support external and internal communication channels.
Configuration appears aligned with standard Microsoft 365 Collaboration capabilities, including Exchange Online for corporate email, SharePoint and OneDrive for document management and versioning, and Microsoft Teams for real time collaboration and conferencing. Administration and identity management are administered through the Microsoft 365 admin tooling and Azure Active Directory to centralize user provisioning, access controls, and policy enforcement. The Microsoft 365 Collaboration environment is applied across business functions such as sales, production planning, and finance to consolidate messaging, file sharing, and team collaboration workflows.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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SETCO Solid Tire & Rim CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, SETCO Solid Tire & Rim implemented FullStory on its public website. FullStory is deployed as the company’s Customer Experience solution to capture session replay, behavioral analytics, and event‑level interaction data for site-level diagnostic and behavioral analysis.
The deployment uses a site-wide FullStory JavaScript instrumentation embedded across the storefront and informational pages, configured to capture pageviews, clicks, form interactions, and searchable session recordings. Implementation emphasis is on event capture, session replay configuration, and interaction indexing to support funnel analysis and user journey investigation.
Operational consumption centers on marketing, product, and customer support functions, where session search and playback are used for reproducing issues, validating user flows, and prioritizing UX fixes. Governance and access are managed inside FullStory through role-based viewing and session controls, aligning captured interactions to existing triage and support workflows.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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SETCO Solid Tire & Rim IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at SETCO Solid Tire & Rim
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Apps Being Evaluated by SETCO Solid Tire & Rim Executives
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