Severn Trent Water
Severn Trent Centre 2 St John’s Street,
Coventry, CV1 2LZ,
United Kingdom
Coventry, CV1 2LZ,
United Kingdom
44 34 5750-0500
Government
Severn Trent Water Technographics
Severn Trent Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Severn Trent Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9846 Severn Trent Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Severn Trent Water has purchased the following applications: SAP Business Suite for ERP Financial in 2015, Benefex OneHub | Benefits for Benefits Administration in 2020, SAP Enterprise Asset Management for Enterprise Asset Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Severn Trent Water is running and its propensity to invest more and deepen its relationship with SAP , Sage , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Severn Trent Water revenues, which have grown to $3.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Severn Trent Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Severn Trent Water Tech Stack and Enterprise Applications
Severn Trent Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Severn Trent Water implemented SAP Business Suite as its ERP Financial platform across its corporate IT landscape. The program emphasized project, release and infrastructural testing, providing management and delivery oversight across all Severn Trent systems.
Testing scope included hands-on validation of SAP modules ECC, CRM, FI, PI, MAM, BW, MI, SRM and xRPM, and extended to Click Scheduling tools, ERP Billing systems, telemetry management systems, a mobile app and external web changes. The delivery team owned formal test phases and quality gates, managing functional unit testing FUT, system integration testing SIT, and coordination and management of user acceptance testing UAT, together with test execution monitoring and Test Analyst performance tracking.
Operational coverage comprised programme management of multiple concurrent projects across the system landscape, capacity and financial planning, and coordination across multiple integrated and non-integrated environments with inter-project dependencies. Governance and staffing responsibilities included management of STW Test Analysts and third party Test Managers and Analysts, project test planning and delivery across the STW estate, and alignment to finance, billing, customer operations and field telemetry functions within the SAP Business Suite ERP Financial context.
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ERP Financial | ERP |
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2009 | 2010 |
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ERP Financial | ERP |
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2016 | 2017 |
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Expense Management | ERP |
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2007 | 2007 |
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Severn Trent Water HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 Severn Trent Water implemented Benefex OneHub | Benefits as its Benefits Administration platform, provisioning employee-facing benefits information and enrollment through a branded portal on its site. The deployment aligns with the companys UK operations and covers an employee population of approximately 9,846, centralizing benefit plan access and policy reference for the HR and employee services functions.
Benefex OneHub | Benefits was configured to provide core Benefits Administration capabilities including employee self-service enrollment, benefits lifecycle management, eligibility rule enforcement, and personalized benefits communications. Configuration work emphasized a benefits catalog and rules engine consistent with standard Benefits Administration workflows, supporting open enrollment, midyear life events handling, and ongoing benefit record maintenance.
Operational governance focused on role-based access and HR workflow orchestration, with HR benefits administrators operating the portal for plan management and employees using the public Severn Trent OneHub portal for day to day interactions. The implementation was delivered as a web-accessible benefits layer on the Severn Trent site, making Benefex OneHub | Benefits the primary interface for benefits communication and administration across the companys HR and employee services functions.
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2009 | 2009 |
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Environment, Health and Safety (EHS) | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2020 | 2020 |
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Severn Trent Water ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Severn Trent Water implemented SAP Enterprise Asset Management to centrally manage maintenance planning and scheduling under the Enterprise Asset Management category. The deployment targeted operational and maintenance site visit schedules across regional sites including Tettenhall, with long term planners producing schedule forecasts and Service Delivery managers using schedule outputs for coordination and workload balancing.
Configuration focused on core enterprise asset management capabilities such as work order management, preventive maintenance planning and equipment hierarchies, using SAP Enterprise Asset Management to drive asset-centric scheduling and planning. Operational workflows documented during a five week long term planner engagement from March 2012 to April 2012 show planners exporting schedule data from SAP to Excel for tabular and chart analysis to identify peaks and troughs in planned visit schedules, and governance was adapted to formalize planner to Service Delivery manager handoffs and recurring schedule review routines.
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Plant Maintenance | ERP Services and Operations |
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2019 | 2019 |
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Severn Trent Water AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Severn Trent Water Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Severn Trent Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Severn Trent Water Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Severn Trent Water SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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Severn Trent Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Severn Trent Water EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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Severn Trent Water ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2013 | 2013 |
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Severn Trent Water PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Building Information Modeling | PLM and Engineering |
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2018 | 2018 |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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Severn Trent Water PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2025 | 2026 |
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Project Portfolio Management | PPM |
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2025 | 2026 |
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Severn Trent Water Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Severn Trent Water PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2016 | 2016 |
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Severn Trent Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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Severn Trent Water Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Severn Trent Water
| First Name | Last Name | Title | Function | Department | Phone | |
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Business Information Manager - Audit | Manager | Risk | |
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Financial Accounting & Reporting Manager | Manager | Finance | |
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Business Change Manager | Manager | Operations | |
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Team Lead, Administration & Technical Support | Manager | Operations | |
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Head of Finance Service Centre and BI | Director | Finance | |
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Director of Procurement | Director | Procurement | |
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Chief Executive Officer | CXO | Finance | |
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Head of Group Transformation | Director | Finance | |
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Head of Finance & Business Planning | Director | Finance | |
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Head of Digital and Data Innovation | Director | IT | |
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Accounts Receivable Lead | Manager | Finance | |
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Management Accounting Manager | Manager | Finance | |
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CIO | CXO | Finance | |
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Head of Technology Strategy, Architecture & Planning / CTO | Director | IT | |
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Head Of Strategy, Architecture and Engineering | Director | Finance | |
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IT Director - Service and Portfolio Management | Director | Investment | |
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Reporting, Insight and Analytics Manager | Manager | Finance | |
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Head Of Human Resources | Director | HR | |
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HR Business Partner | Manager | HR | |
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HR Technology Transformation Product Manager | Manager | HR | |
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Director Of Customer Service | Director | Customer Service | |
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Customer Service Digital Team Manager | Manager | Customer Service | |
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Customer Service Duty Officer | Manager | Customer Service | |
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Retail and Customer Service Manager | Manager | Customer Service | |
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Customer Relations Manager | Manager | Customer Service | |
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Asset Manager | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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Asset Optimisation Manager | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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Strategic Asset Planning Lead - Water Resources | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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Digital Channel Strategy Lead | Manager | IT | |
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Customer Contact Department Manager - Debt & Vulnerability | Manager | Customer Service | |
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Managing Director, Customer Operations | Director | Customer Service | |
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Customer Care Manager | Manager | Customer Service | |
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Senior HR Business Partner | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Head of Group Workforce Planning & Optimisation | Director | HR | |
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Head of Reward & HR Operations | Director | HR | |
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Senior Project Manager | Manager | Operations | |
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Portfolio Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Lead Project Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Apps Being Evaluated by Severn Trent Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Severn Trent Water IT executives and key decision makers. This section highlights Severn Trent Water's latest recorded technology evaluations, including SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management on 2026-02-23, Experian PowerCurve for Debt Collection and Recovery on 2025-08-04, and Kraken Platform for Utilities Customer Care and Billing on 2025-05-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Severn Trent Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-23 | Severn Trent Water | Evaluated | SAP | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM |
| 2025-08-04 | Severn Trent Water | Evaluated | Experian | Experian PowerCurve | Debt Collection and Recovery | ERP Services and Operations |
| 2025-05-01 | Severn Trent Water | Evaluated | Octopus Energy Group | Kraken Platform | Utilities Customer Care and Billing | CRM |
| 2025-01-15 | Severn Trent Water | Evaluated |
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Content Delivery Network | IaaS |
| 2024-12-23 | Severn Trent Water | Evaluated |
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ERP Financial | ERP |
| 2024-10-16 | Severn Trent Water | Evaluated |
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Recruiting, Applicant Tracking System | HCM |
FAQ - APPS RUN THE WORLD Severn Trent Water Technographics
Severn Trent Water is a Government organization based in United Kingdom,
with around 9846 employees and annual revenues of $3.25 billion.
Severn Trent Water operates a diverse technology stack with applications such as
SAP Business Suite, Benefex OneHub | Benefits and SAP Enterprise Asset Management,
covering areas like ERP Financial, Benefits Administration and Enterprise Asset Management.
Severn Trent Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Benefex, a Zellis Company.
Severn Trent Water recently adopted applications including
Oracle Primavera Cloud in 2025, Oracle Primavera Unifier in 2025 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Severn Trent Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Severn Trent Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Severn Trent Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.