Faversham, ME13 7AX,
United Kingdom
Shepherd Neame Technographics
Shepherd Neame Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shepherd Neame and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1824 Shepherd Neame employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shepherd Neame has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, Harri ATS for Applicant Tracking System in 2020, Acquia Cloud for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shepherd Neame is running and its propensity to invest more and deepen its relationship with SAP , Harri , Time and Attendance Southeast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shepherd Neame revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shepherd Neame intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shepherd Neame Tech Stack and Enterprise Applications
Shepherd Neame ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2007 | 2008 |
In 2007 Shepherd Neame implemented SAP ERP ECC 6.0 as its ERP Financial platform. The deployment established SAP ERP ECC 6.0 as the core financial and procurement engine, with explicit operational focus on ECC6 Basis administration and NetWeaver level support, ongoing release and patch management, and SAP transport management to control configuration and change movement.
Systems and infrastructure responsibilities centered on enterprise database and application performance, including Microsoft SQL Server database administration, SAN and replicated storage management, and virtualisation using VMWare v5, alongside documented backup and restoration testing. Functional coverage emphasized core financial management and procurement capabilities aligned to SAP purchasing release strategies, BI development and data warehousing to support consolidated reporting, and application integration preparedness to support tills and hotel booking scenarios where required across the estate. Governance and runbook controls were implemented around SLA-driven operational support, service documentation, change control and authorisation, and capacity and performance optimisation, with Systems Administrator duties scoped to the brewery, support office and Shepherd Neame’s managed pubs and hotels to sustain transactional and finance operations.
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Shepherd Neame HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harri | Legacy | Harri ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Shepherd Neame implemented Harri ATS as its web-facing recruitment platform. The deployment places Harri ATS on the company careers site to publish vacancies and capture candidate applications, aligning the rollout with the Applicant Tracking System category to support talent acquisition and HR functions in the United Kingdom. Harri ATS is configured to manage job posting on the public careers page, maintain candidate records, and drive standardized application intake and screening workflows. Functional capabilities observed in the implementation include careers site integration, candidate pipeline management, application form routing, and interview scheduling consistent with Applicant Tracking System workflows. Operational ownership rests with Shepherd Neame's HR and talent acquisition teams, covering hiring across pub, brewery, and corporate roles in the UK, and governance adjustments include role based access for recruiters and hiring managers and standardized hiring workflows that centralize candidate intake through Harri ATS on the Shepherd Neame website.
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Core HR | HCM |
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2007 | 2008 |
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Payroll | HCM |
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2007 | 2008 |
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Time and Attendance | HCM |
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2007 | 2008 |
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Shepherd Neame Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016 Shepherd Neame implemented Acquia Cloud for Web Content Management on its public website. The deployment uses Acquia Cloud as a managed hosting and delivery platform to support the brewery's corporate website and online brand channels. Acquia Cloud provides managed platform services, development environments, and content delivery workflows typical for Web Content Management implementations.
Configuration centered on content authoring, template and theme management, media asset handling, and editorial workflows to enable non technical marketing staff to publish and update pages. The Acquia Cloud implementation included staging and production environments and pipeline driven content deployment to align development and editorial release cycles. The implementation leveraged standard Web Content Management capabilities such as role based access control and content scheduling to support ongoing site operations.
Operational scope focused on the corporate web presence, supporting the marketing, communications, and digital teams responsible for product and seasonal campaign pages. Governance practices emphasized editorial approval flows and environment promotion processes to separate content drafting from production publishing. The implementation architecture centralized hosting and environment orchestration within Acquia Cloud while leaving content governance with internal digital and marketing stakeholders.
Shepherd Neame Acquia Cloud Web Content Management supports website publishing and digital marketing functions, with Acquia Cloud serving as the platform for content management, environment orchestration, and managed delivery. The full application name, Acquia Cloud, is used to identify the platform delivering Web Content Management for Shepherd Neame's public website.
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Web Content Management | Content Management |
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2016 | 2016 |
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Shepherd Neame eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shepherd Neame SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2020 | 2020 |
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Shepherd Neame CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Shepherd Neame ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Shepherd Neame IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Shepherd Neame CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Shepherd Neame
Apps Being Evaluated by Shepherd Neame Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-03 | Shepherd Neame | Evaluated | Airship | Airship Experience Platform | Customer Experience | CRM |
| 2025-03-03 | Shepherd Neame | Evaluated | Airship Services Ltd | Airship Hospitality CRM | CRM | CRM |