Shirley Ryan AbilityLab Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shirley Ryan AbilityLab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Shirley Ryan AbilityLab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shirley Ryan AbilityLab has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, Knowi Unified Analytics for Analytics and BI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shirley Ryan AbilityLab is running and its propensity to invest more and deepen its relationship with Microsoft , Knowi , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shirley Ryan AbilityLab revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shirley Ryan AbilityLab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Knowi | Legacy | Knowi Unified Analytics | Analytics and BI | Analytics and BI | PwC | 2017 | 2018 |
In 2017, Shirley Ryan AbilityLab implemented Knowi Unified Analytics to centralize enterprise reporting across its Chicago hospital network. The deployment positioned Knowi Unified Analytics as the primary Analytics and BI platform supporting clinical, claims and finance decisioning.
The implementation focused on enterprise dashboards and embedded analytics, delivering denials management dashboards and claims visibility reporting that intentionally broke down data silos. Functional capabilities implemented included denials-management visualization, claims reconciliation reporting, and ongoing data quality monitoring dashboards configured for cross-functional consumption.
Deployment was executed with partner Sagence and involved PwC as an additional implementation party, reflecting a multi-vendor delivery model for solution design and rollout. The system consolidated feeds from clinical, claims and finance data domains into Knowi Unified Analytics without naming specific source systems, enabling a unified reporting layer for the hospital network.
Governance changes emphasized cross-departmental workflows for claims review and data-quality stewardship, with dashboards instrumented to support operational monitoring and exceptions management. The project explicitly aimed to improve claims visibility and data-quality monitoring for clinical, claims and finance teams across Shirley Ryan AbilityLab.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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