Mumbai, 400051,
India
Shriram Finance India Technographics
Shriram Finance India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shriram Finance India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 79872 Shriram Finance India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shriram Finance India has purchased the following applications: DocChain.io Platform for Blockchain Platform in 2022, Microsoft 365 for Collaboration in 2022, Netcore Customer Engagement for Customer Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shriram Finance India is running and its propensity to invest more and deepen its relationship with Print2Block , Microsoft , Netcore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shriram Finance India revenues, which have grown to $5.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shriram Finance India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shriram Finance India Tech Stack and Enterprise Applications
Shriram Finance India Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Print2Block | Legacy | DocChain.io Platform | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, Shriram Finance India deployed the DocChain.io Platform as a Blockchain Platform to secure and issue digital fixed deposit and financial certificates. The DocChain.io Platform was adopted by Shriram Transport Finance within the Shriram Finance group to provide tamper proof documentation and enable streamlined verification of high value certificates.
The implementation emphasized document issuance and verification capabilities, leveraging blockchain anchored immutability and cryptographic proof to create an auditable trail for fixed deposit receipts and financial certificates. Functional capabilities implemented included issuance workflows, tamper proofing of documents, verification workflows and immutable audit records, aligning with expected Blockchain Platform features for financial document security.
Operational coverage focused on finance operations at Shriram Transport Finance in India, where issuance and validation processes for fixed deposit and certificate workflows were instrumented to reduce fraud risk and simplify verification steps. The deployment is cited as contributing to Print2Block’s reported milestone, supporting claims that the DocChain.io Platform helped secure over 3 billion in financial assets for banking and NBFC clients, and it established governance around document provenance and verification procedures.
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Shriram Finance India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Shriram Finance India deployed Microsoft 365 as its primary Collaboration platform. The corporate website contains references to Microsoft 365, indicating a provisioned tenant and web-facing activation of Microsoft 365 services for enterprise productivity and content delivery.
Microsoft 365 in this implementation addresses core Collaboration capabilities including enterprise email, Microsoft Teams for meetings and messaging, SharePoint and OneDrive for document management and content sharing, and Office applications for end-user productivity. Configuration and operational governance are expected to follow Collaboration category practices, including tenant configuration, identity and access control, and content governance workflows, supporting business functions such as corporate communications, operations, and human resources across the organization.
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Shriram Finance India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023, Shriram Finance India implemented Netcore Customer Engagement on their website. The Netcore Customer Engagement deployment is positioned to deliver Customer Engagement capabilities for web based customer communications and behavioral orchestration. The work centers on instrumenting the corporate website as a primary digital touchpoint for customer interaction.
Configuration uses category aligned capabilities within Netcore Customer Engagement such as customer segmentation, personalized on site messaging, campaign orchestration, automated email workflows, and analytics instrumentation. These functional modules support targeted engagement across entry pages, product funnels, and service touchpoints on the site. Real time behavioral triggers and audience targeting are core operational capabilities cited by the implementation scope.
Operational coverage is focused on the corporate web channel, bringing marketing and digital experience teams into a unified engagement layer. The source does not list specific system integrations, so the deployment narrative emphasizes web channel instrumentation, campaign lifecycle management, and analytics telemetry implemented through the Netcore Customer Engagement product. Role based access controls and content asset management are consistent governance elements associated with the stated deployment context.
Governance and workflow changes align with centralized campaign orchestration and approval flows, enabling marketing operations to manage customer journeys and message variants on the website. Netcore Customer Engagement functions as the engagement layer for Shriram Finance India, supporting web driven customer engagement without disclosed third party integration details.
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Tag Management | CRM |
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2020 | 2020 |
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Shriram Finance India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shriram Finance India
Apps Being Evaluated by Shriram Finance India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-30 | Shriram Finance India | Evaluated | Engati | Engati Platform | Chatbots and Conversational AI | AI-Powered Application |