Silvergate Bank
4250 Executive Square Suite 300,
La Jolla, 92037, CA,
United States
La Jolla, 92037, CA,
United States
1 858-362-6300
Banking and Financial Services
Silvergate Bank Technographics
Silvergate Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Silvergate Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Silvergate Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silvergate Bank has purchased the following applications: Pendo Adopt for Digital Adoption in 2020, FIS Core Banking for Core Banking in 2017, DotCMS for Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silvergate Bank is running and its propensity to invest more and deepen its relationship with Pendo.io , FIS Global , Kasasa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silvergate Bank revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silvergate Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Silvergate Bank Tech Stack and Enterprise Applications
Silvergate Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, Silvergate Bank implemented Pendo Adopt on their public website as a Digital Adoption solution. The deployment was focused on the customer facing web estate, embedding Pendo Adopt web instrumentation to enable in browser guidance and usage telemetry across online account and service flows.
Configuration emphasized Digital Adoption capabilities such as in app guidance and contextual walkthroughs, feature tagging and segmentation, and usage analytics dashboards to track how web features were discovered and used. Pendo Adopt was provisioned to deliver contextual help content and to collect behavioral signals that inform subsequent content updates.
Operational coverage remained scoped to customer facing web properties rather than internal applications, with instrumentation applied to key site pages and workflows. The implementation aligned Digital Adoption telemetry with product and digital channel activities to surface user behavior patterns and guide content iteration.
Governance and rollout relied on staged content releases and iterative content management, using Pendo Adopt content controls and analytics to prioritize updates. Coordination centered on content lifecycle, versioning of guidance, and ongoing refinement of contextual walkthroughs based on observed user interactions.
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Silvergate Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Core Banking | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Silvergate Bank implemented FIS Core Banking to better equip the bank and its staff to meet growing customer needs. The FIS Core Banking implementation placed core account processing, deposits and transaction posting under a unified Core Banking platform.
The implementation emphasized the FIS core ledger and customer account services while streamlining external workflows such as account opening and loan servicing, which are explicitly cited in deployment notes. Standard Core Banking functions were configured for retail deposit processing, transaction posting, and customer master data to reduce reliance on disparate point solutions. Automation of post-processing and reconciliation workflows was applied to simplify back-office operations and improve operational throughput.
The project rationalized third-party systems by integrating or retiring point solutions for account opening and loan servicing, aligning those interfaces to the central FIS Core Banking suite. Operational coverage extended across frontline customer service and back-office operations, enabling staff to access unified customer and account records from a single system of record. Governance efforts emphasized process consolidation and staff enablement to support the new system and its integrated workflows.
As a result Silvergate streamlined many third-party systems and achieved improved operational efficiency and cost-effectiveness. The FIS Core Banking deployment positioned the bank to deliver more consistent personal service by consolidating core transactional functions and simplifying supporting processes.
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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Silvergate Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotCMS | Legacy | DotCMS | Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Silvergate Bank deployed DotCMS to power its public website. The DotCMS deployment is a Content Management implementation that centralizes web content and editorial workflows for marketing and corporate communications. Silvergate Bank uses DotCMS for Content Management to support its website content authoring and publishing needs.
The implementation leverages core Content Management capabilities such as content authoring, templating, versioning, staged publishing and role based editorial approvals, reflecting typical functional modules of a web CMS. DotCMS hosts site templates and content models, and serves rendered pages and content APIs for the bank website, establishing a single source of truth for web content and channel delivery. Operational coverage is focused on the public web channel and the business functions of marketing and corporate communications, with governance organized around editorial workflows and role based access controls.
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Silvergate Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Silvergate Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Silvergate Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Silvergate Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Silvergate Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Silvergate Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Finance | |
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EVP & CIO | CXO | Finance | |
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Apps Being Evaluated by Silvergate Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Silvergate Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Silvergate Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Silvergate Bank Technographics
Silvergate Bank is a Banking and Financial Services organization based in United States,
with around 220 employees and annual revenues of $20.0 million.
Silvergate Bank operates a diverse technology stack with applications such as
Pendo Adopt, FIS Core Banking and DotCMS,
covering areas like Digital Adoption, Core Banking and Content Management.
Silvergate Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pendo.io, FIS Global and DotCMS.
Silvergate Bank recently adopted applications including
DotCMS in 2021, Verafin BSA/AML Compliance and Management in 2021 and IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Silvergate Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Silvergate Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Silvergate Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.