Simplyhealth
Hambleden House, Waterloo Court,
Andover, SP10 1LQ,
United Kingdom
Andover, SP10 1LQ,
United Kingdom
44 37 0908-3481
Insurance
Simplyhealth Technographics
Simplyhealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Simplyhealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 960 Simplyhealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Simplyhealth has purchased the following applications: Infor SunSystems for ERP Financial in 2019, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Simplyhealth is running and its propensity to invest more and deepen its relationship with Infor , Oracle , Eploy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Simplyhealth revenues, which have grown to $268.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Simplyhealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Simplyhealth Tech Stack and Enterprise Applications
Simplyhealth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Simplyhealth implemented Infor SunSystems as its ERP Financial solution. The deployment positioned Infor SunSystems as the primary financial management application supporting the companys finance organization.
The Infor SunSystems implementation included CSB, InforOS, MaxiSUN and Q&A, and was configured to deliver core ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, financial reporting, consolidation and budgeting workflows. Module administration focused on ledger structures, chart of accounts configuration, transactional controls and reporting models, with Q&A used for ad hoc analysis and MaxiSUN for targeted system extensions.
Operational ownership sat with the finance systems team, with a Senior Finance Systems Analyst accountable for administration and development of Infor SunSystems and related tools. That team also administered Oracle Hyperion Suite components including HFM, Planning, FDMEE and FRS, as well as Proactis and Atlassian JIRA Service Desk, providing project management for system implementations and coordinated application lifecycle activities.
Governance emphasized configuration control, testing and controlled change processes, with project management oversight for rollouts and ongoing development. The implementation was structured to support finance department workflows and reporting, while coexisting with the broader planning and procurement applications in the corporate finance technology stack.
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ERP Financial | ERP |
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2016 | 2016 |
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Simplyhealth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Simplyhealth implemented Eploy Applicant Tracking System on its corporate careers website. The Eploy Applicant Tracking System supports Applicant Tracking System,Candidate Relationship Management capabilities for Simplyhealth recruiting and talent acquisition functions, and is positioned as the primary candidate intake and engagement layer on the public careers portal.
The deployment is embedded into the careers site to capture candidate applications and manage job postings, candidate pipelines, interview scheduling, and CRM-style candidate communications, reflecting typical Applicant Tracking System and Candidate Relationship Management workflows. Configuration focused on web-based application forms, candidate record consolidation, requisition management, and segmentation for candidate nurturing, consistent with ATS and CRM functional patterns.
Operational coverage centers on Simplyhealth HR and talent acquisition teams in the United Kingdom, with the system used by recruiters and hiring managers to centralize applicant data and orchestrate hiring workflows. Governance emphasizes standardized recruitment workflows and data stewardship within the Eploy Applicant Tracking System, aligning candidate lifecycle processes and recruiter-facing configuration to Simplyhealth hiring procedures.
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Benefits Administration | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2013 | 2013 |
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Simplyhealth AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Simplyhealth implemented Salesforce Chat (formerly Salesforce Live Agent) on their public website. The deployment uses Salesforce Chat as a website-facing conversational layer within the Chatbots and Conversational AI category, providing real-time web chat widget capabilities, session-based routing to live agents, chat transcript capture, and standard conversational handoff between automated prompts and human operators.
Operational coverage centers on online customer service and digital support functions, with the Salesforce Chat implementation tied into the web customer journey for inbound support interactions. Governance and operational controls were configured to manage agent routing, session logging and transfer workflows, and to support agent console usage and quality review processes, while maintaining chat transcripts and conversational context for downstream service workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Simplyhealth Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Simplyhealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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Simplyhealth Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Simplyhealth eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Simplyhealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2010 | 2010 |
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Call Center | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Engagement, Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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Simplyhealth EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Simplyhealth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Simplyhealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Simplyhealth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Simplyhealth
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Finance Director | Director | Finance | |
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Finance Projects & Systems Analyst | Manager | IT | |
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Chief Digital and Technology Officer (CDO/CTO) | CXO | IT | |
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Head of Customer Experience | Director | Customer Service | |
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Director of Customer Service | Director | Customer Service | |
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Head of Customer Engagement | Director | Customer Service | |
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Head of Customer Experience, Retention and Loyalty | Director | Customer Service | |
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Chief Customer Officer | CXO | Customer Service | |
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Customer Service Team Leader | Manager | Customer Service | |
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Apps Being Evaluated by Simplyhealth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Simplyhealth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Simplyhealth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Simplyhealth Technographics
Simplyhealth is a Insurance organization based in United Kingdom,
with around 960 employees and annual revenues of $268.0 million.
Simplyhealth operates a diverse technology stack with applications such as
Infor SunSystems, Eploy Applicant Tracking System and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Applicant Tracking System, Candidate Relationship Management and Chatbots and Conversational AI.
Simplyhealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Eploy and Salesforce.
Simplyhealth recently adopted applications including
DocuSign eSignature in 2022, Hotjar in 2021 and Awin Affiliate Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Simplyhealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Simplyhealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Simplyhealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.