Singapore Post
10 Eunos Road 8 Singapore Post Centre,
Singapore, 408600,
Singapore
Singapore, 408600,
Singapore
65 6841 2000
Transportation
Singapore Post Technographics
Singapore Post Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Singapore Post and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Singapore Post employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Singapore Post has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Singapore Post is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Singapore Post revenues, which have grown to $631.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Singapore Post intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Singapore Post Tech Stack and Enterprise Applications
Singapore Post ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Singapore Post implemented Microsoft Dynamics AX as an ERP Financial platform. The implementation focused on finance and retail domains, with Microsoft Dynamics AX configured for core financial modules such as general ledger, accounts payable, accounts receivable, fixed assets, and tax accounting, alongside retail capabilities including point of sale, store operations, pricing, and inventory control. The deployment served Singapore Post Ltd operations in Singapore and was positioned to unify transactional finance and retail processing under a single ERP Financial application.
Configuration emphasized business process alignment between corporate finance and retail store operations, with role based security, chart of accounts standardization, and master data governance to support accounting, receipting, and store reconciliation workflows. Project governance included centralized configuration changes and operational handoffs to finance and retail teams, with ongoing stewardship by managers from December 2018 onward as indicated by employment records. Microsoft Dynamics AX was configured to support financial close, retail transaction capture, inventory valuation, and compliant bookkeeping across Singapore Post Ltd finance and retail business functions.
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ERP Financial | ERP |
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2024 | 2024 |
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Singapore Post HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2023 |
In 2022, Singapore Post implemented Workday Absence Management, replacing Oracle PeopleSoft HCM for absence and time-off workflows. The initiative targeted Absence and Leave Management to consolidate absence policies and approvals across Singapore Post’s domestic HR organization and overseas locations.
The implementation configured core absence modules and functional capabilities typical of an Absence and Leave Management deployment, including absence types and entitlements, accrual and balance calculations, absence request and approval routing, security role configurations, and embedded reporting. Data conversion and data transformation workflows were executed to migrate employee absence records and related HR attributes into Workday Absence Management, with report writing and data validation built into the configuration scope.
Integrations were implemented to align Workday Absence Management with Singapore Post’s broader HR ecosystem and operational processes, ensuring handoffs between absence records and existing payroll and HR operational systems. The program involved collaboration with local HR teams across overseas locations, requiring regional process alignment and cross-functional requirements gathering to harmonize business process workflows.
Governance included structured testing and quality assurance cycles, user acceptance testing coordinated with HR stakeholders, comprehensive documentation of configurations and business processes, and training and change management to support adoption. Ongoing application stewardship was planned around Workday release cadence, report maintenance, and iterative system enhancements driven by HR process needs.
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Benefits Administration | HCM |
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2024 | 2024 |
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Compensation Management | HCM |
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2022 | 2023 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Singapore Post Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Singapore Post deployed Cisco Webex Meetings as its primary Audio Video and Web Conferencing application to support corporate communications and remote collaboration. Singapore Post Cisco Webex Meetings Audio Video and Web Conferencing is positioned to provide web-based meeting creation, participant join flows, and hosted video conferencing accessible via the company website.
The implementation leverages core Cisco Webex Meetings capabilities, including scheduled and ad hoc meetings, HD video and audio, screen and content sharing, participant management, and cloud recording. Configuration emphasis was on web-embedded meeting access and browser-based join workflows, aligning conferencing features with external-facing touchpoints on the SingPost website.
Operational coverage includes both internal collaboration and customer engagement channels, with the application surfaced on the public site to enable external stakeholders to join or schedule meetings directly. Deployment architecture centers on cloud-hosted Cisco Webex Meetings components integrated into web page workflows, providing a managed meeting surface without disclosure of backend integrations.
Governance and operations are consistent with an enterprise conferencing rollout, with centralized administration for user and meeting policy, role-based meeting controls, and standard operational practices for meeting scheduling and access management. The narrative focuses on structural deployment details of Cisco Webex Meetings for Audio Video and Web Conferencing at Singapore Post in 2018, emphasizing site-embedded access and enterprise collaboration use cases.
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Collaboration | Collaboration |
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2021 | 2021 |
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Singapore Post Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Singapore Post eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Singapore Post SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Singapore Post CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Singapore Post EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2025 |
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Singapore Post Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2024 | 2025 |
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Singapore Post PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Singapore Post IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Archive as a Service (AaaS) | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Singapore Post
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Singapore Post Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Singapore Post IT executives and key decision makers. This section highlights Singapore Post's latest recorded technology evaluations, including Google Workspace (Formerly Google G-Suite) for Collaboration on 2024-09-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Singapore Post digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Singapore Post Technographics
Singapore Post is a Transportation organization based in Singapore,
with around 3000 employees and annual revenues of $631.0 million.
Singapore Post operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Workday Absence Management and Cisco Webex Meetings,
covering areas like ERP Financial, Absence and Leave Management and Audio Video and Web Conferencing.
Singapore Post has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Cisco Systems.
Singapore Post recently adopted applications including
Oracle Cloud ERP in 2024, Multiplier Benefits in 2024 and Oracle Cloud EPM in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Singapore Post’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Singapore Post’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Singapore Post technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.