AI Buyer Insights:

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

SJ
Location
Stationsplan 1,
Hallsberg, 694 31,
Sweden
Website
https://www.sj.se/
Phone
46-107516000
Artw industry
Transportation
Employee
Revenue

SJ Technographics

SJ Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by SJ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 SJ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that SJ has purchased the following applications: Vergic Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019, Amazon CloudFront for Content Delivery Network in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems SJ is running and its propensity to invest more and deepen its relationship with Vergic , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing SJ revenues, which have grown to $736.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SJ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

SJ Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Vergic Legacy Vergic Chatbot Chatbots and Conversational AI AI-Powered Application Webhelp 2020 2020 In 2020, SJ implemented Vergic Chatbot to handle webchat and Facebook Messenger enquiries. The government-owned train operator SJ in Sweden deployed Vergic Chatbot, categorized as Chatbots and Conversational AI, to provide passengers with channel choice and to consolidate conversational traffic across its online channels. The deployment targeted customer service and travel functions and centralized inbound chat interactions into a unified handling point. The solution was implemented by Vergic partner Webhelp and consolidated Messenger and webchat dialogs into the Vergic Desktop, a single agent desktop that aggregates conversations for front-line agents. Architecturally the implementation centralized chat routing, agent presence, and dialog aggregation within the Vergic Desktop to reduce context switching and streamline agent workflows. Operational coverage focused on customer service teams managing travel enquiries, with governance oriented around a unified agent workflow and channel routing to improve handling consistency and agent efficiency.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Survey and Questionnaire Collaboration 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Analytics CRM 2016 2016
Customer Engagement CRM 2017 2017
Customer Experience CRM 2018 2018
Customer Experience CRM 2021 2021
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Tag Management CRM 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Asset Management Content Management 2016 2016
IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Software Asset Management (SAM), IT Asset Management (ITAM) IT Asset Management 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2019 2019
IT Decision Makers and Key Stakeholders at SJ
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by SJ Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD SJ Technographics

SJ is a Transportation organization based in Sweden, with around 4500 employees and annual revenues of $736.0 million.

SJ operates a diverse technology stack with applications such as Vergic Chatbot, Microsoft 365 and Amazon CloudFront, covering areas like Chatbots and Conversational AI, Collaboration and Content Delivery Network.

SJ has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Vergic, Microsoft and Amazon Web Services (AWS).

SJ recently adopted applications including Netigate in 2022, Adobe Launch in 2022 and Adobe Experience Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of SJ’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates SJ’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete SJ technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.