Carlsbad, 92010, CA,
United States
Skin Authority Technographics
Skin Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skin Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Skin Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skin Authority has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2003, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Oracle NetSuite Commerce for eCommerce in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skin Authority is running and its propensity to invest more and deepen its relationship with Oracle , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skin Authority revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skin Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skin Authority Tech Stack and Enterprise Applications
Skin Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2003 | 2003 |
In 2003, Skin Authority implemented Oracle NetSuite ERP to centralize its finance and accounting systems for the 30 employee professional services company in the United States. The deployment targeted the ERP Financial category to consolidate general ledger, billing, accounts receivable and accounts payable into a single cloud application.
Oracle NetSuite ERP was configured as a cloud based solution delivering core financial management modules, including general ledger, accounts payable, accounts receivable, billing and financial reporting, with standard workflows for order to cash and procurement aligned to professional services billing models. Configuration emphasis included chart of accounts rationalization, period close controls, invoice automation and role based access for finance and operations staff.
Operational scope focused on centralized finance and accounting for Skin Authority's corporate office, with the application supporting day to day bookkeeping, client billing and executive financial reporting. Governance measures implemented included defined month end close procedures, segregation of duties controls and user training and documentation to standardize financial processes across the organization.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Skin Authority AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Skin Authority implemented LivePerson Conversational Cloud as an on-site customer engagement layer. The deployment embeds LivePerson Conversational Cloud into the company website to provide conversational touchpoints under the Chatbots and Conversational AI category, positioning the tool as the primary web-based messaging channel for client interactions.
The implementation leverages core Chatbots and Conversational AI capabilities typical of the category, including a web chat widget for real-time messaging, conversational session handling, intent-driven routing to live agents, scripted responses and session transcripts for service continuity. LivePerson Conversational Cloud is configured to support small team operations consistent with a 30 person professional services firm, with administrative dashboards and conversational workflow rules to manage inbound inquiries and message handoffs.
Operational coverage is focused on the company website and customer-facing service and sales workflows, with governance centered on centralized administration of agent accounts and conversational policies. Rollout details reflect a site-embedded SaaS architecture, where the application is provisioned through the website interface and operated by Skin Authority staff for front-line customer engagement and appointment or product inquiry handling.
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Skin Authority eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2003 | 2003 |
In 2003, Skin Authority implemented Oracle NetSuite Commerce as its primary eCommerce platform. The implementation established a cloud-based storefront to centralize online product catalog, shopping cart, checkout, order capture, and customer record functions for the United States-based Professional Services firm with approximately 30 employees.
Oracle NetSuite Commerce was configured to leverage core eCommerce capabilities including catalog and merchandising management, promotions and pricing controls, shopping cart and checkout workflows, payment processing and order management, and customer profile management. Operational governance emphasized centralized catalog and pricing administration with role-based merchandising and order handling workflows to support sales and customer service functions, and the deployment used the standard cloud commerce architecture and SaaS delivery model associated with Oracle NetSuite Commerce.
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Skin Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Skin Authority PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Skin Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Skin Authority
| First Name | Last Name | Title | Function | Department | Phone | |
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| CEO and Co-founder | CXO | Finance | ||||
| Co-Founder/Chief Marketing Officer | CXO | Marketing | ||||
| Director of Business Development | Director | Finance |
Apps Being Evaluated by Skin Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||