Skye Bank Plc
3, Akin Adesola Street, Victoria Island,,
Lagos, 101233,
Nigeria
Lagos, 101233,
Nigeria
234 1 2701600
Banking and Financial Services
Skye Bank Plc Technographics
Skye Bank Plc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skye Bank Plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2512 Skye Bank Plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skye Bank Plc has purchased the following applications: Oracle Flexcube for Core Banking in 2012, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skye Bank Plc is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skye Bank Plc revenues, which have grown to $395.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skye Bank Plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skye Bank Plc Tech Stack and Enterprise Applications
Skye Bank Plc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 Skye Bank Plc implemented Oracle Flexcube as its Core Banking platform, initiating a multi-year operational rollout across its Lagos Victoria Island technology footprint. The implementation context included ongoing support activities captured in Technology Helpdesk records and an organized upgrade effort referenced from August 2014 onward, which focused on stabilizing the core transaction environment and operational handoff to bank support teams.
Configuration and functional work emphasized parameterization of modules in line with the bank’s corporate strategy, and systematic maintenance and set up of banking products. Oracle Flexcube was used to configure product catalogs and control product behavior through parameter sets, while teams created and executed test scripts to validate product changes and product lifecycle events in controlled QA and production cutover processes.
Operational coverage centered on technology operations and customer service functions, with the bank documenting staff experience across both Oracle Flexcube and prior use of Finacle as part of its application competency. The deployment narrative records a continuous upgrade and support cadence handled through the Technology Helpdesk, aligning product maintenance windows with business requirements to preserve customer-facing availability.
Governance practices established during the program included defined product maintenance workflows, scripted testing for product releases, and alignment of module parameterization to corporate strategy to ensure consistent product behavior. Explicit outcomes noted in implementation records include efforts intended to improve efficiency and enhance customer service, implemented through Oracle Flexcube Core Banking configuration and product governance processes.
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Skye Bank Plc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Skye Bank Plc deployed LivePerson Conversational Cloud on its website. The deployment used LivePerson Conversational Cloud as a customer-facing Chatbots and Conversational AI solution to provide automated messaging and web-based conversational interfaces. Implementation centered on embedding the conversational widget into public web pages to capture real-time visitor sessions and support continuous chat interactions. Configuration focused on web channel engagement and online customer service workflows.
The implementation leveraged core Chatbots and Conversational AI capabilities such as intent recognition, scripted and contextual messaging, session orchestration, and digital escalation pathways to human agents. Functional impact targeted online customer service and digital engagement for retail banking customers, centralizing conversational interactions on the bank website. LivePerson Conversational Cloud was the primary application instrumenting the web conversational channel for Skye Bank Plc.
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Skye Bank Plc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Skye Bank Plc implemented Microsoft 365 to establish a centralized Collaboration platform for corporate productivity and communications. The deployment is observable on the bank's public website where Microsoft 365 artifacts are referenced, confirming active use of Microsoft 365 services within web facing assets and internal collaboration channels.
The Microsoft 365 implementation includes core Collaboration modules such as Exchange Online for enterprise email, Microsoft Teams for real time meetings and messaging, SharePoint Online for intranet and document management, OneDrive for Business for user file storage, and the Office suite for desktop and web productivity. Configuration activities centered on tenant provisioning, mailbox and SharePoint site setup, Teams topology and policy configuration, and OneDrive synchronization settings to support collaboration workflows.
Operational coverage extends to the bank's corporate workforce of approximately 2,512 employees, providing Collaboration services across corporate departments and branch staff. The deployment follows standard identity and access patterns associated with Microsoft 365, including single sign on and centralized account provisioning, to manage access to email, Teams, SharePoint and file storage resources.
Governance and operational controls emphasize centralized tenant administration, group lifecycle governance and access controls, plus information protection and retention policy enforcement typical for bank collaboration environments. Microsoft 365 functions as Skye Bank Plc Microsoft 365 Collaboration layer, supporting corporate communications, document workflows and integration with the bank's public web presence.
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Skye Bank Plc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Skye Bank Plc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2012 | 2012 |
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Skye Bank Plc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Skye Bank Plc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Skye Bank Plc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Skye Bank Plc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Skye Bank Plc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Skye Bank Plc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Skye Bank Plc Technographics
Skye Bank Plc is a Banking and Financial Services organization based in Nigeria,
with around 2512 employees and annual revenues of $395.0 million.
Skye Bank Plc operates a diverse technology stack with applications such as
Oracle Flexcube, LivePerson Conversational Cloud and Microsoft 365,
covering areas like Core Banking, Chatbots and Conversational AI and Collaboration.
Skye Bank Plc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Microsoft.
Skye Bank Plc recently adopted applications including
Salesforce Sales Cloud in 2021, Forcepoint Email Security Cloud in 2021 and Lumen Black Lotus Labs in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Skye Bank Plc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Skye Bank Plc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Skye Bank Plc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.