Schiphol, 1118 BJ,
Netherlands
SkyTeam Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SkyTeam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 SkyTeam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SkyTeam has purchased the following applications: SRXP Software for Expense Management in 2011, Adobe Connect for Audio Video and Web Conferencing in 2017, Intuit Mailchimp for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SkyTeam is running and its propensity to invest more and deepen its relationship with SRXP , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SkyTeam revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SkyTeam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SRXP | Legacy | SRXP Software | Expense Management | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, SkyTeam implemented SRXP Software in the Expense Management category to digitize its paper-driven expense reporting process. The deployment targeted the company finance function and frequent traveler populations who previously collected receipts, printed forms, sorted and stapled receipts and physically handed claims to managers.
SRXP Software was configured to replace manual receipt handling with digital receipt capture and electronic expense claim workflows, aligning with the finance department objective to digitise administration. Functional capabilities highlighted include mobile or desktop capture of receipts, digital expense claim form generation, and manager approval routing to remove the need to physically transmit paper receipts across sites.
The SRXP implementation was positioned alongside the existing AccountView finance application to fill a gap in expense claim digitization, enabling the finance team to consolidate accounting records without changing the core finance software. Operational scope centered on the finance department and employees submitting travel and expense claims across SkyTeam's international activity, eliminating the prior practice of flying receipts around the world.
Governance and rollout were driven by the controller Adri de Vreeze, who characterized the program saying SRXP is the last step in digital accounting. The program refocused expense reporting governance from paper-based submission and filing to electronic submission and manager approval workflows, removing manual sorting and physical archiving of receipts.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, SkyTeam implemented Adobe Connect as a web-facing conferencing platform. SkyTeam deployed Adobe Connect on their website to provide Audio Video and Web Conferencing capabilities for live meetings, recorded sessions, and persistent virtual rooms that support both external customer engagement and internal collaboration.
Configuration emphasized browser-accessible meeting rooms, content pod management, recording and playback, screen sharing, and attendee management consistent with Audio Video and Web Conferencing functional modules. The implementation is operated through the SkyTeam.com front end and governed by communications and IT for scheduling, access control, and content lifecycle, positioning Adobe Connect to support corporate communications, virtual events, and training business functions.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, SkyTeam implemented Intuit Mailchimp as its Marketing Automation solution. The deployment uses Intuit Mailchimp on their website to capture subscriber information and manage email campaigns, with site-embedded signup forms feeding audiences in Mailchimp. This established Marketing Automation as the primary web-driven channel for email outreach and subscriber lifecycle management.
Operational scope is centered on the marketing function, where Intuit Mailchimp is used for list management, template-driven campaign creation, basic segmentation and automated workflows consistent with Marketing Automation capabilities. The implementation architecture emphasizes front-end integration with the corporate website for lead capture and subscriber synchronization, and campaign scheduling and reporting are handled within Intuit Mailchimp. Governance and campaign execution workflows are organized around web-to-audience processes managed by marketing, reflecting a site-focused rollout rather than a cross-enterprise platform expansion.
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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