AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

smava Tech Stack and Enterprise Applications

smava Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, smava implemented Google Workspace (Formerly Google G-Suite) as a core Collaboration platform. smava deployed Google Workspace to centralize corporate email, calendaring, and document collaboration across its Germany operations. smava uses Google Workspace (Formerly Google G-Suite) for Collaboration to support corporate communications and productivity functions. The implementation emphasizes standard Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides and the Admin console, configured for shared drives and real time coauthoring. Centralized user and access management was applied through Google Workspace administrative controls, with role based administration and policy enforcement for data retention and sharing. The deployment leverages cloud native storage and web based collaboration capabilities typical of the Collaboration category. Operational scope covers smava's corporate functions including product, engineering, finance and customer service teams in Germany, aligning Collaboration tooling with day to day business workflows. Governance incorporated administrative policies, user provisioning and account lifecycle processes to control access and sharing. The implementation is publicly observable via references to Google services in the smava.de page source.
smava Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2022 2022
In 2022 smava implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into web-based customer flows so signatures are captured in-browser and recorded as part of the online transaction lifecycle. This architecture centralizes electronic signature capture and surfaces signing status and audit metadata to the website front end. DocuSign eSignature provides standard Digital Signing capabilities such as document upload, recipient routing, in-session signature capture, and time-stamped audit trails, which smava uses to support customer-facing contract execution and consent capture. Governance and process focus on standardizing signing workflows and preserving transaction-level audit records to support compliance and operational traceability for web-driven signing events.
Web Content Management Content Management 2022 2022
smava CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Segment Customer Data Platform CRM n/a 2020 2020
In 2020, smava implemented Twilio Segment as its Customer Data Platform on its public website. smava uses Twilio Segment as its Customer Data Platform to centralize first party event and profile data to support marketing, product, and analytics business functions. The implementation captures client side event streams and standardizes event schemas and user traits using Twilio Segment capabilities for identity resolution and segment creation. Data collection is focused on website interactions across smava's German operations, with pipelines configured to route normalized events and user profiles to downstream analytics, advertising, and CRM destinations. Governance work centered on establishing a consistent event taxonomy, consent aware tracking controls, and role based access for marketing and product teams, enabling centralized customer data control and operational reuse across analytics and engagement workflows.
Customer Data Platform CRM 2022 2022
Customer Experience CRM 2017 2017
Customer Support CRM 2018 2018
Customer Support CRM 2017 2017
Marketing Analytics CRM 2012 2012
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Partner Relationship Management CRM 2019 2019
smava EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Environmental, Social, and Governance (ESG) EPM 2019 2019
smava TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
smava PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
Transactional Email PaaS 2021 2021
smava IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at smava

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by smava Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from smava IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the smava digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD smava Technographics
smava is a Professional Services organization based in Germany, with around 600 employees and annual revenues of $150.0 million.
smava operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), DocuSign eSignature and Twilio Segment, covering areas like Collaboration, Digital Signing and Customer Data Platform.
smava has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, DocuSign and Twilio.
smava recently adopted applications including DocuSign eSignature in 2022, Contentful Content Platform in 2022 and CrossEngage in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of smava’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates smava’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete smava technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.