Windhoek, 9000,
Namibia
SME Bank Limited (Namibia) Technographics
SME Bank Limited (Namibia) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SME Bank Limited (Namibia) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82 SME Bank Limited (Namibia) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SME Bank Limited (Namibia) has purchased the following applications: Temenos T24 for Core Banking in 2016, Microsoft 365 for Collaboration in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SME Bank Limited (Namibia) is running and its propensity to invest more and deepen its relationship with Temenos , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SME Bank Limited (Namibia) revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SME Bank Limited (Namibia) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SME Bank Limited (Namibia) Tech Stack and Enterprise Applications
SME Bank Limited (Namibia) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | ITSS Global | 2016 | 2017 |
In 2016, SME Bank Limited (Namibia) implemented Temenos T24 to run Core Banking operations. The engagement was delivered with ITSS Global as the systems integrator and established separate production, development, and test environments with an integrated interfaces stack to support transaction processing and nightly Close of Business workflows.
Operational responsibilities centered on continuous monitoring and operation of production environments and interfaces, and the monitoring and operation of all development and test environments. Day to day functional activities included analysis and troubleshooting of system and interface issues, liaison with Temenos to log vendor issues and collect diagnostic information, and the testing and application of data and code fixes to Temenos T24.
Automation and operational tooling were implemented and tested, with monitoring of automation tools and scripts used to stabilize routine processing and support Close of Business processes. The implementation supported business and IT users through hands on guidance for review, testing and application of fixes, and provided tiered technical support for incidents impacting core banking operations.
Governance processes were established for vendor update cycles, including the review, testing and installation of Temenos component updates, and coordinated testing with ITSS Global and Temenos. The deployment emphasized structured issue lifecycle management linking business validators, in house systems development teams, and the vendor support channel to maintain continuity of Core Banking services.
|
SME Bank Limited (Namibia) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, SME Bank Limited (Namibia) deployed Microsoft 365 as its Collaboration platform. The public SME Bank Limited website references use of Microsoft 365 components on the site, indicating a cloud hosted Microsoft 365 tenant supporting the bank's communication and content services. Microsoft 365 functions as the Collaboration application supporting internal communication, email, document storage, and team collaboration across the bank's business functions.
Configuration aligns with standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration, and OneDrive for personal file storage. Tenant level administration, identity and access controls, mailbox and SharePoint site provisioning, and data retention policies are consistent operational modules for this deployment.
Operational scope is organization wide for the bank's 82 employees, impacting IT, operations, finance, and customer service through centralized communication, secure messaging, and document lifecycle management. Governance emphasis is expected on centralized tenant policies, role based access controls, and compliance oriented retention that map to banking and financial services requirements.
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SME Bank Limited (Namibia) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, SME Bank Limited (Namibia) implemented Microsoft Azure Cloud Services. The deployment is centered on hosting the bank's public website and customer facing web assets under the Application Hosting and Computing Services category.
The implementation provisions cloud compute, object storage, load balancing and autoscaling to deliver web application runtime and content delivery for the site. Microsoft Azure Cloud Services is used to centralize hosting, manage application processes, and provide platform level services to support web traffic variability.
Operational scope is focused on the bank's digital channel and is managed by the internal IT organization, supporting customer facing functions such as online inquiries and informational services. The Azure environment is configured to serve the web estate and related application components visible on the corporate site.
Governance and operational controls were aligned to cloud operations with centralized provisioning workflows, role based access controls and monitoring for availability and security. Change control and incident handling processes were extended to include the Microsoft Azure Cloud Services environment to ensure continuity of web operations.
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IT Decision Makers and Key Stakeholders at SME Bank Limited (Namibia)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of IT | Director | IT | ||||
| Head: ICT | Director | Finance | ||||
| ICT Manager | Manager | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by SME Bank Limited (Namibia) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||